Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
3,449
4,715
8,164
57.75%
23.88%
2024
3,198
4,736
7,934
59.69%
23.31%
2023
2,189
2,993
5,182
57.76%
22.83%
2022
2,203
3,842
6,045
63.56%
23.10%
2021
3,647
5,901
9,548
61.80%
22.81%
2020
1,961
3,404
5,365
63.45%
21.51%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
7,694
7,769
15,463
50.24%
45.21%
2024
8,289
7,012
15,301
45.83%
45.23%
2023
4,577
4,419
8,996
49.12%
44.64%
2022
4,153
4,182
8,335
50.17%
46.15%
2021
5,415
4,523
9,938
45.51%
46.87%
2020
3,594
2,876
6,470
44.45%
43.90%