Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
3,841
6,108
9,949
61.39%
23.88%
2024
5,318
7,174
12,492
57.43%
23.31%
2023
6,033
7,158
13,191
54.26%
22.83%
2022
6,893
7,704
14,597
52.78%
23.10%
2021
7,401
7,513
14,914
50.38%
22.81%
2020
6,866
6,247
13,113
47.64%
21.51%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
6,288
14,478
20,766
69.72%
45.21%
2024
6,101
17,973
24,074
74.66%
45.23%
2023
5,745
17,343
23,088
75.12%
44.64%
2022
6,268
19,371
25,639
75.55%
46.15%
2021
6,158
19,749
25,907
76.23%
46.87%
2020
6,114
17,577
23,691
74.19%
43.90%