Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
13,609
5,650
19,259
29.34%
23.88%
2024
16,897
6,555
23,452
27.95%
23.31%
2023
16,638
6,814
23,452
29.06%
22.83%
2022
14,081
5,522
19,603
28.17%
23.10%
2021
9,928
4,337
14,265
30.40%
22.81%
2020
8,033
3,703
11,736
31.55%
21.51%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,120
706
1,826
38.66%
38.98%
2024
2,504
1,746
4,250
41.08%
39.58%
2023
2,730
375
3,105
12.08%
36.96%
2022
8,620
677
9,297
7.28%
37.07%
2021
3,793
476
4,269
11.15%
39.17%
2020
5,489
799
6,288
12.71%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
2
2
100.00%
13.25%
2024
0
4
4
100.00%
12.32%
2023
0
1
1
100.00%
16.34%
2022
1
0
1
0.00%
11.13%
2021
0
1
1
100.00%
18.93%
2020
2
0
2
0.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
4,059
4,074
8,133
50.09%
45.21%
2024
4,631
3,976
8,607
46.19%
45.23%
2023
4,586
3,413
7,999
42.67%
44.64%
2022
3,757
2,726
6,483
42.05%
46.15%
2021
2,769
1,135
3,904
29.07%
46.87%
2020
2,308
994
3,302
30.10%
43.90%