Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
16,638
6,814
23,452
29.06%
22.82%
2022
14,081
5,522
19,603
28.17%
23.10%
2021
9,928
4,337
14,265
30.40%
22.81%
2020
8,033
3,703
11,736
31.55%
21.51%
2019
10,459
5,198
15,657
33.20%
22.66%
2018
11,219
5,282
16,501
32.01%
21.92%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
2,730
375
3,105
12.08%
36.96%
2022
8,620
677
9,297
7.28%
37.08%
2021
3,793
476
4,269
11.15%
39.17%
2020
5,489
799
6,288
12.71%
35.42%
2019
3,421
665
4,086
16.28%
35.34%
2018
3,831
974
4,805
20.27%
34.35%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
1
1
100.00%
16.34%
2022
1
0
1
0.00%
11.13%
2021
0
1
1
100.00%
18.93%
2020
2
0
2
0.00%
20.93%
2019
0
0
0
0.00%
16.90%
2018
0
0
0
0.00%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
4,586
3,413
7,999
42.67%
44.64%
2022
3,757
2,726
6,483
42.05%
46.15%
2021
2,769
1,135
3,904
29.07%
46.87%
2020
2,308
994
3,302
30.10%
43.90%
2019
3,360
1,161
4,521
25.68%
42.09%
2018
3,759
1,072
4,831
22.19%
39.60%