Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
18,597
8,957
27,554
32.51%
22.82%
2022
20,613
9,224
29,837
30.91%
23.10%
2021
22,669
7,226
29,895
24.17%
22.81%
2020
20,788
6,785
27,573
24.61%
21.51%
2019
28,333
9,081
37,414
24.27%
22.66%
2018
31,150
9,178
40,328
22.76%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
2,476
1,294
3,770
34.32%
47.27%
2022
2,682
1,351
4,033
33.50%
45.41%
2021
2,895
1,216
4,111
29.58%
44.40%
2020
2,407
951
3,358
28.32%
42.42%
2019
2,835
1,083
3,918
27.64%
44.33%
2018
2,902
1,064
3,966
26.83%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
2,307
1,069
3,376
31.66%
38.64%
2022
2,614
1,146
3,760
30.48%
39.39%
2021
2,444
1,555
3,999
38.88%
40.41%
2020
2,177
2,152
4,329
49.71%
48.09%
2019
1,978
1,284
3,262
39.36%
43.30%
2018
1,882
1,435
3,317
43.26%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
5,678
856
6,534
13.10%
36.96%
2022
4,978
907
5,885
15.41%
37.08%
2021
5,698
1,901
7,599
25.02%
39.17%
2020
6,704
2,192
8,896
24.64%
35.42%
2019
7,898
2,464
10,362
23.78%
35.34%
2018
9,405
3,508
12,913
27.17%
34.35%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
11
10
21
47.62%
16.34%
2022
24
8
32
25.00%
11.13%
2021
38
53
91
58.24%
18.93%
2020
23
47
70
67.14%
20.93%
2019
32
96
128
75.00%
16.90%
2018
15
60
75
80.00%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
4,300
1,467
5,767
25.44%
44.64%
2022
4,580
1,880
6,460
29.10%
46.15%
2021
5,307
2,302
7,609
30.25%
46.87%
2020
5,103
1,874
6,977
26.86%
43.90%
2019
8,006
2,939
10,945
26.85%
42.09%
2018
9,212
3,492
12,704
27.49%
39.60%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2019
0
0
0
0.00%
70.02%
2018
0
0
0
0.00%
70.45%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1,697
454
2,151
21.11%
35.70%
2022
1,964
498
2,462
20.23%
37.14%
2021
2,032
736
2,768
26.59%
35.46%
2020
1,450
639
2,089
30.59%
33.86%
2019
1,324
526
1,850
28.43%
34.01%
2018
1,299
480
1,779
26.98%
32.34%