Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										1,233
									
									
										73
									
									
										1,306
									
									
										5.59%
									
									
										23.31%
									
								
										2023
									
									
										943
									
									
										67
									
									
										1,010
									
									
										6.63%
									
									
										22.83%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										23.10%
									
								
										2021
									
									
										789
									
									
										57
									
									
										846
									
									
										6.74%
									
									
										22.81%
									
								
										2020
									
									
										707
									
									
										43
									
									
										750
									
									
										5.73%
									
									
										21.51%
									
								
										2019
									
									
										925
									
									
										62
									
									
										987
									
									
										6.28%
									
									
										22.66%
									
								
										Commercial Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										16
									
									
										2
									
									
										18
									
									
										11.11%
									
									
										47.45%
									
								
										2023
									
									
										17
									
									
										2
									
									
										19
									
									
										10.53%
									
									
										47.29%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										45.44%
									
								
										2021
									
									
										18
									
									
										1
									
									
										19
									
									
										5.26%
									
									
										44.40%
									
								
										2020
									
									
										13
									
									
										2
									
									
										15
									
									
										13.33%
									
									
										42.45%
									
								
										2019
									
									
										20
									
									
										4
									
									
										24
									
									
										16.67%
									
									
										44.33%
									
								
										Commercial Multiple Peril
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										52
									
									
										40
									
									
										92
									
									
										43.48%
									
									
										41.74%
									
								
										2023
									
									
										85
									
									
										60
									
									
										145
									
									
										41.38%
									
									
										38.64%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										39.39%
									
								
										2021
									
									
										77
									
									
										52
									
									
										129
									
									
										40.31%
									
									
										40.41%
									
								
										2020
									
									
										72
									
									
										37
									
									
										109
									
									
										33.94%
									
									
										48.09%
									
								
										2019
									
									
										65
									
									
										37
									
									
										102
									
									
										36.27%
									
									
										43.30%
									
								
										Homeowners & Farmowners
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										135
									
									
										47
									
									
										182
									
									
										25.82%
									
									
										39.58%
									
								
										2023
									
									
										167
									
									
										58
									
									
										225
									
									
										25.78%
									
									
										36.96%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										37.07%
									
								
										2021
									
									
										197
									
									
										69
									
									
										266
									
									
										25.94%
									
									
										39.17%
									
								
										2020
									
									
										197
									
									
										55
									
									
										252
									
									
										21.83%
									
									
										35.42%
									
								
										2019
									
									
										174
									
									
										58
									
									
										232
									
									
										25.00%
									
									
										35.34%
									
								
										Other Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										12.32%
									
								
										2023
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										16.34%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										11.13%
									
								
										2021
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										18.93%
									
								
										2020
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										20.93%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										16.90%
									
								
										Private Passenger Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										252
									
									
										26
									
									
										278
									
									
										9.35%
									
									
										45.22%
									
								
										2023
									
									
										163
									
									
										19
									
									
										182
									
									
										10.44%
									
									
										44.64%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										46.15%
									
								
										2021
									
									
										132
									
									
										16
									
									
										148
									
									
										10.81%
									
									
										46.87%
									
								
										2020
									
									
										123
									
									
										19
									
									
										142
									
									
										13.38%
									
									
										43.90%
									
								
										2019
									
									
										186
									
									
										30
									
									
										216
									
									
										13.89%
									
									
										42.09%
									
								
										Workers' Compensation
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										4
									
									
										9
									
									
										13
									
									
										69.23%
									
									
										35.33%
									
								
										2023
									
									
										2
									
									
										9
									
									
										11
									
									
										81.82%
									
									
										35.67%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										37.14%
									
								
										2021
									
									
										1
									
									
										6
									
									
										7
									
									
										85.71%
									
									
										35.46%
									
								
										2020
									
									
										0
									
									
										9
									
									
										9
									
									
										100.00%
									
									
										33.86%
									
								
										2019
									
									
										1
									
									
										21
									
									
										22
									
									
										95.45%
									
									
										34.01%