Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
6,488
2,152
8,640
24.91%
23.31%
2023
5,940
2,081
8,021
25.94%
22.83%
2022
5,676
1,324
7,000
18.91%
23.10%
2021
5,783
1,774
7,557
23.47%
22.81%
2020
5,775
1,652
7,427
22.24%
21.51%
2019
6,573
1,569
8,142
19.27%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
390
27
417
6.47%
47.44%
2023
384
22
406
5.42%
47.29%
2022
336
32
368
8.70%
45.44%
2021
390
36
426
8.45%
44.40%
2020
330
38
368
10.33%
42.45%
2019
437
43
480
8.96%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
335
91
426
21.36%
41.75%
2023
365
115
480
23.96%
38.64%
2022
365
114
479
23.80%
39.39%
2021
391
106
497
21.33%
40.41%
2020
369
142
511
27.79%
48.09%
2019
385
127
512
24.80%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2,249
586
2,835
20.67%
39.58%
2023
2,535
692
3,227
21.44%
36.96%
2022
2,293
613
2,906
21.09%
37.07%
2021
2,968
763
3,731
20.45%
39.17%
2020
3,445
946
4,391
21.54%
35.42%
2019
2,883
774
3,657
21.16%
35.34%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
12.20%
2023
0
0
0
0.00%
16.34%
2022
0
0
0
0.00%
11.13%
2021
0
0
0
0.00%
18.93%
2020
0
0
0
0.00%
20.93%
2019
2
0
2
0.00%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
4,851
492
5,343
9.21%
45.22%
2023
4,592
654
5,246
12.47%
44.64%
2022
4,628
544
5,172
10.52%
46.15%
2021
4,889
553
5,442
10.16%
46.87%
2020
5,038
538
5,576
9.65%
43.90%
2019
6,122
541
6,663
8.12%
42.09%