Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
8,630
4,473
13,103
34.14%
22.82%
2022
12,244
7,157
19,401
36.89%
23.10%
2021
13,788
8,976
22,764
39.43%
22.81%
2020
9,534
5,843
15,377
38.00%
21.51%
2019
8,465
6,154
14,619
42.10%
22.66%
2018
8,829
6,290
15,119
41.60%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
3,187
2,476
5,663
43.72%
47.27%
2022
2,888
1,937
4,825
40.15%
45.41%
2021
2,184
1,602
3,786
42.31%
44.40%
2020
1,433
1,141
2,574
44.33%
42.42%
2019
1,398
1,130
2,528
44.70%
44.33%
2018
1,470
1,015
2,485
40.85%
44.16%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
9,177
5,232
14,409
36.31%
44.64%
2022
14,482
14,522
29,004
50.07%
46.15%
2021
13,511
15,399
28,910
53.27%
46.87%
2020
9,826
11,230
21,056
53.33%
43.90%
2019
10,097
12,148
22,245
54.61%
42.09%
2018
10,323
9,903
20,226
48.96%
39.60%