Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
80,187
18,841
99,028
19.03%
23.31%
2023
95,014
22,225
117,239
18.96%
22.83%
2022
95,677
22,140
117,817
18.79%
23.10%
2021
89,630
20,191
109,821
18.39%
22.81%
2020
92,280
25,651
117,931
21.75%
21.51%
2019
99,966
15,299
115,265
13.27%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2,798
1,076
3,874
27.77%
47.44%
2023
3,033
1,443
4,476
32.24%
47.29%
2022
2,944
1,630
4,574
35.64%
45.44%
2021
3,085
1,388
4,473
31.03%
44.40%
2020
3,299
1,832
5,131
35.70%
42.45%
2019
3,997
895
4,892
18.30%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2,495
1,157
3,652
31.68%
41.75%
2023
3,462
1,425
4,887
29.16%
38.64%
2022
3,188
1,406
4,594
30.61%
39.39%
2021
2,793
1,535
4,328
35.47%
40.41%
2020
5,670
3,942
9,612
41.01%
48.09%
2019
4,615
1,203
5,818
20.68%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
21,950
10,556
32,506
32.47%
39.58%
2023
35,046
11,826
46,872
25.23%
36.96%
2022
26,105
10,078
36,183
27.85%
37.07%
2021
18,747
9,023
27,770
32.49%
39.17%
2020
28,247
10,374
38,621
26.86%
35.42%
2019
23,417
4,585
28,002
16.37%
35.34%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1
0
1
0.00%
81.35%
2023
3
1
4
25.00%
74.87%
2022
3
0
3
0.00%
72.69%
2021
10
1
11
9.09%
79.01%
2020
4
2
6
33.33%
80.13%
2019
17
1
18
5.56%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
4
8
12
66.67%
12.20%
2023
5
13
18
72.22%
16.34%
2022
17
17
34
50.00%
11.13%
2021
13
8
21
38.10%
18.93%
2020
13
8
21
38.10%
20.93%
2019
29
18
47
38.30%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
16,793
6,871
23,664
29.04%
45.22%
2023
18,934
7,676
26,610
28.85%
44.64%
2022
19,024
8,192
27,216
30.10%
46.15%
2021
19,842
6,845
26,687
25.65%
46.87%
2020
24,194
12,035
36,229
33.22%
43.90%
2019
29,270
6,488
35,758
18.14%
42.09%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
64.47%
2023
0
0
0
0.00%
62.55%
2022
0
0
0
0.00%
56.52%
2021
0
0
0
0.00%
62.74%
2020
0
0
0
0.00%
61.51%
2019
0
0
0
0.00%
70.02%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
566
368
934
39.40%
35.33%
2023
775
486
1,261
38.54%
35.67%
2022
890
487
1,377
35.37%
37.14%
2021
1,212
530
1,742
30.42%
35.46%
2020
1,346
330
1,676
19.69%
33.86%
2019
1,726
184
1,910
9.63%
34.01%