Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
21,522
2,235
23,757
9.41%
23.31%
2023
29,219
3,132
32,351
9.68%
22.83%
2022
25,216
588
25,804
2.28%
23.10%
2021
24,306
66
24,372
0.27%
22.81%
2020
25,855
29
25,884
0.11%
21.51%
2019
28,855
17
28,872
0.06%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
508
9
517
1.74%
47.44%
2023
631
14
645
2.17%
47.29%
2022
589
1
590
0.17%
45.44%
2021
578
0
578
0.00%
44.40%
2020
575
1
576
0.17%
42.45%
2019
697
1
698
0.14%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
892
13
905
1.44%
41.75%
2023
1,637
38
1,675
2.27%
38.64%
2022
1,789
93
1,882
4.94%
39.39%
2021
1,489
79
1,568
5.04%
40.41%
2020
1,736
47
1,783
2.64%
48.09%
2019
1,732
20
1,752
1.14%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
50
7
57
12.28%
39.58%
2023
226
14
240
5.83%
36.96%
2022
423
33
456
7.24%
37.07%
2021
249
18
267
6.74%
39.17%
2020
272
12
284
4.23%
35.42%
2019
327
19
346
5.49%
35.34%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
81.35%
2023
0
0
0
0.00%
74.87%
2022
0
0
0
0.00%
72.69%
2021
0
0
0
0.00%
79.01%
2020
0
0
0
0.00%
80.13%
2019
0
0
0
0.00%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
729
24
753
3.19%
12.20%
2023
885
48
933
5.14%
16.34%
2022
993
49
1,042
4.70%
11.13%
2021
1,160
56
1,216
4.61%
18.93%
2020
1,267
46
1,313
3.50%
20.93%
2019
1,418
40
1,458
2.74%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
3,870
261
4,131
6.32%
45.22%
2023
5,130
370
5,500
6.73%
44.64%
2022
4,124
84
4,208
2.00%
46.15%
2021
4,810
17
4,827
0.35%
46.87%
2020
4,781
10
4,791
0.21%
43.90%
2019
6,665
5
6,670
0.07%
42.09%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
35
-1
34
-2.94%
64.47%
2023
42
2
44
4.55%
62.55%
2022
50
2
52
3.85%
56.52%
2021
24
1
25
4.00%
62.74%
2020
39
1
40
2.50%
61.51%
2019
43
1
44
2.27%
70.02%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
443
1
444
0.23%
35.33%
2023
544
1
545
0.18%
35.67%
2022
578
2
580
0.34%
37.14%
2021
668
3
671
0.45%
35.46%
2020
641
2
643
0.31%
33.86%
2019
700
1
701
0.14%
34.01%