Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
547,323
160,998
708,321
22.73%
23.88%
2024
521,915
148,840
670,755
22.19%
23.31%
2023
454,114
130,549
584,663
22.33%
22.83%
2022
532,728
170,692
703,420
24.27%
23.10%
2021
257,410
79,519
336,929
23.60%
22.81%
2020
122,788
36,302
159,090
22.82%
21.51%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
113,711
69,595
183,306
37.97%
45.21%
2024
99,950
61,727
161,677
38.18%
45.23%
2023
78,181
46,926
125,107
37.51%
44.64%
2022
90,665
62,434
153,099
40.78%
46.15%
2021
45,652
35,728
81,380
43.90%
46.87%
2020
26,103
18,470
44,573
41.44%
43.90%