Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
830
332
1,162
28.57%
23.88%
2024
933
386
1,319
29.26%
23.31%
2023
944
319
1,263
25.26%
22.83%
2022
1,043
523
1,566
33.40%
23.10%
2021
920
336
1,256
26.75%
22.81%
2020
701
225
926
24.30%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
844
354
1,198
29.55%
49.08%
2024
882
340
1,222
27.82%
47.46%
2023
738
294
1,032
28.49%
47.29%
2022
865
423
1,288
32.84%
45.44%
2021
831
335
1,166
28.73%
44.40%
2020
768
303
1,071
28.29%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
833
807
1,640
49.21%
42.44%
2024
955
882
1,837
48.01%
41.75%
2023
856
818
1,674
48.86%
38.64%
2022
1,033
800
1,833
43.64%
39.39%
2021
983
981
1,964
49.95%
40.41%
2020
886
1,168
2,054
56.86%
48.09%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
1
1
100.00%
83.87%
2024
0
0
0
0.00%
81.44%
2023
0
0
0
0.00%
74.87%
2022
0
0
0
0.00%
72.69%
2021
0
0
0
0.00%
79.01%
2020
1
0
1
0.00%
80.13%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
23
60
83
72.29%
13.25%
2024
46
31
77
40.26%
12.32%
2023
25
44
69
63.77%
16.34%
2022
23
53
76
69.74%
11.13%
2021
38
57
95
60.00%
18.93%
2020
26
33
59
55.93%
20.93%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
7
7
100.00%
63.59%
2024
4
3
7
42.86%
63.97%
2023
1
1
2
50.00%
62.55%
2022
0
0
0
0.00%
56.52%
2021
0
0
0
0.00%
62.74%
2020
0
0
0
0.00%
61.51%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,533
619
2,152
28.76%
34.83%
2024
2,207
1,569
3,776
41.55%
35.33%
2023
433
522
955
54.66%
35.67%
2022
657
266
923
28.82%
37.14%
2021
643
206
849
24.26%
35.46%
2020
665
256
921
27.80%
33.86%