Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										933
									
									
										386
									
									
										1,319
									
									
										29.26%
									
									
										23.31%
									
								
										2023
									
									
										944
									
									
										319
									
									
										1,263
									
									
										25.26%
									
									
										22.83%
									
								
										2022
									
									
										1,043
									
									
										523
									
									
										1,566
									
									
										33.40%
									
									
										23.10%
									
								
										2021
									
									
										920
									
									
										336
									
									
										1,256
									
									
										26.75%
									
									
										22.81%
									
								
										2020
									
									
										701
									
									
										225
									
									
										926
									
									
										24.30%
									
									
										21.51%
									
								
										2019
									
									
										593
									
									
										254
									
									
										847
									
									
										29.99%
									
									
										22.66%
									
								
										Commercial Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										882
									
									
										340
									
									
										1,222
									
									
										27.82%
									
									
										47.45%
									
								
										2023
									
									
										738
									
									
										294
									
									
										1,032
									
									
										28.49%
									
									
										47.29%
									
								
										2022
									
									
										865
									
									
										423
									
									
										1,288
									
									
										32.84%
									
									
										45.44%
									
								
										2021
									
									
										831
									
									
										335
									
									
										1,166
									
									
										28.73%
									
									
										44.40%
									
								
										2020
									
									
										768
									
									
										303
									
									
										1,071
									
									
										28.29%
									
									
										42.45%
									
								
										2019
									
									
										719
									
									
										290
									
									
										1,009
									
									
										28.74%
									
									
										44.33%
									
								
										Commercial Multiple Peril
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										955
									
									
										882
									
									
										1,837
									
									
										48.01%
									
									
										41.74%
									
								
										2023
									
									
										856
									
									
										818
									
									
										1,674
									
									
										48.86%
									
									
										38.64%
									
								
										2022
									
									
										1,033
									
									
										800
									
									
										1,833
									
									
										43.64%
									
									
										39.39%
									
								
										2021
									
									
										983
									
									
										981
									
									
										1,964
									
									
										49.95%
									
									
										40.41%
									
								
										2020
									
									
										886
									
									
										1,168
									
									
										2,054
									
									
										56.86%
									
									
										48.09%
									
								
										2019
									
									
										760
									
									
										676
									
									
										1,436
									
									
										47.08%
									
									
										43.30%
									
								
										Other Liability: Claims Made
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										81.44%
									
								
										2023
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										74.87%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										72.69%
									
								
										2021
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										79.01%
									
								
										2020
									
									
										1
									
									
										0
									
									
										1
									
									
										0.00%
									
									
										80.13%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										77.47%
									
								
										Other Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										46
									
									
										31
									
									
										77
									
									
										40.26%
									
									
										12.32%
									
								
										2023
									
									
										25
									
									
										44
									
									
										69
									
									
										63.77%
									
									
										16.34%
									
								
										2022
									
									
										23
									
									
										53
									
									
										76
									
									
										69.74%
									
									
										11.13%
									
								
										2021
									
									
										38
									
									
										57
									
									
										95
									
									
										60.00%
									
									
										18.93%
									
								
										2020
									
									
										26
									
									
										33
									
									
										59
									
									
										55.93%
									
									
										20.93%
									
								
										2019
									
									
										19
									
									
										31
									
									
										50
									
									
										62.00%
									
									
										16.90%
									
								
										Product Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										4
									
									
										3
									
									
										7
									
									
										42.86%
									
									
										63.97%
									
								
										2023
									
									
										1
									
									
										1
									
									
										2
									
									
										50.00%
									
									
										62.55%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										56.52%
									
								
										2021
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										62.74%
									
								
										2020
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										61.51%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										70.02%
									
								
										Workers' Compensation
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										2,207
									
									
										1,569
									
									
										3,776
									
									
										41.55%
									
									
										35.33%
									
								
										2023
									
									
										433
									
									
										522
									
									
										955
									
									
										54.66%
									
									
										35.67%
									
								
										2022
									
									
										657
									
									
										266
									
									
										923
									
									
										28.82%
									
									
										37.14%
									
								
										2021
									
									
										643
									
									
										206
									
									
										849
									
									
										24.26%
									
									
										35.46%
									
								
										2020
									
									
										665
									
									
										256
									
									
										921
									
									
										27.80%
									
									
										33.86%
									
								
										2019
									
									
										587
									
									
										980
									
									
										1,567
									
									
										62.54%
									
									
										34.01%