Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
2,185
556
2,741
20.28%
22.82%
2022
2,497
612
3,109
19.68%
23.10%
2021
2,866
1,484
4,350
34.11%
22.81%
2020
3,268
651
3,919
16.61%
21.51%
2019
0
0
0
0.00%
22.66%
2018
6,580
5
6,585
0.08%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
501
239
740
32.30%
47.27%
2022
671
266
937
28.39%
45.41%
2021
744
715
1,459
49.01%
44.40%
2020
252
107
359
29.81%
42.42%
2019
885
12,903
13,788
93.58%
44.33%
2018
3,018
11,313
14,331
78.94%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
303
234
537
43.58%
38.64%
2022
294
260
554
46.93%
39.39%
2021
324
399
723
55.19%
40.41%
2020
170
137
307
44.63%
48.09%
2019
374
1,491
1,865
79.95%
43.30%
2018
458
1,183
1,641
72.09%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
559
200
759
26.35%
36.96%
2022
502
171
673
25.41%
37.08%
2021
595
256
851
30.08%
39.17%
2020
1,267
377
1,644
22.93%
35.42%
2019
1,218
1,718
2,936
58.51%
35.34%
2018
1,221
1,438
2,659
54.08%
34.35%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
0
0
0.00%
74.81%
2022
1
0
1
0.00%
73.22%
2021
1
0
1
0.00%
79.01%
2020
0
0
0
0.00%
80.13%
2019
0
124
124
100.00%
77.47%
2018
0
23
23
100.00%
77.10%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
2
2
4
50.00%
16.34%
2022
4
9
13
69.23%
11.13%
2021
10
6
16
37.50%
18.93%
2020
50
59
109
54.13%
20.93%
2019
219
7,959
8,178
97.32%
16.90%
2018
287
8,553
8,840
96.75%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
292
88
380
23.16%
44.64%
2022
228
92
320
28.75%
46.15%
2021
264
157
421
37.29%
46.87%
2020
844
0
844
0.00%
43.90%
2019
1,373
2,533
3,906
64.85%
42.09%
2018
1,782
3,118
4,900
63.63%
39.60%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
0
0
0.00%
62.55%
2022
0
1
1
100.00%
56.52%
2021
1
1
2
50.00%
62.74%
2020
1
3
4
75.00%
61.51%
2019
10
763
773
98.71%
70.02%
2018
16
966
982
98.37%
70.45%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
2,801
815
3,616
22.54%
35.70%
2022
2,918
841
3,759
22.37%
37.14%
2021
3,599
1,029
4,628
22.23%
35.46%
2020
3,477
854
4,331
19.72%
33.86%
2019
122
46,455
46,577
99.74%
34.01%
2018
393
50,261
50,654
99.22%
32.34%
