NGM Ins Co
Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
65,319
7,797
73,116
10.66%
22.82%
2022
58,932
18,860
77,792
24.24%
23.10%
2021
57,679
17,815
75,494
23.60%
22.81%
2020
59,567
14,515
74,082
19.59%
21.51%
2019
45,786
12,245
58,031
21.10%
22.66%
2018
46,496
11,442
57,938
19.75%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
2,375
758
3,133
24.19%
47.27%
2022
3,453
1,960
5,413
36.21%
45.41%
2021
3,804
3,608
7,412
48.68%
44.40%
2020
3,454
4,097
7,551
54.26%
42.42%
2019
3,362
3,930
7,292
53.89%
44.33%
2018
3,648
3,657
7,305
50.06%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
4,826
3,392
8,218
41.28%
38.64%
2022
6,148
6,009
12,157
49.43%
39.39%
2021
5,090
5,079
10,169
49.95%
40.41%
2020
5,604
8,349
13,953
59.84%
48.09%
2019
3,009
2,224
5,233
42.50%
43.30%
2018
3,859
2,816
6,675
42.19%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
4,921
984
5,905
16.66%
36.96%
2022
5,446
2,665
8,111
32.86%
37.08%
2021
4,894
2,165
7,059
30.67%
39.17%
2020
5,982
1,875
7,857
23.86%
35.42%
2019
4,885
1,653
6,538
25.28%
35.34%
2018
6,170
1,974
8,144
24.24%
34.35%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
31
0
31
0.00%
79.01%
2020
31
0
31
0.00%
80.13%
2019
31
0
31
0.00%
77.47%
2018
31
0
31
0.00%
77.10%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
31
38
69
55.07%
16.34%
2022
3
3
6
50.00%
11.13%
2021
6
11
17
64.71%
18.93%
2020
0
5
5
100.00%
20.93%
2019
3
4
7
57.14%
16.90%
2018
2
10
12
83.33%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
12,101
3,478
15,579
22.32%
44.64%
2022
13,315
6,727
20,042
33.56%
46.15%
2021
11,848
10,740
22,588
47.55%
46.87%
2020
11,104
14,332
25,436
56.35%
43.90%
2019
9,812
13,392
23,204
57.71%
42.09%
2018
10,600
12,385
22,985
53.88%
39.60%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2018
0
0
0
0.00%
70.45%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
257
176
433
40.65%
35.70%
2022
220
258
478
53.97%
37.14%
2021
481
232
713
32.54%
35.46%
2020
489
188
677
27.77%
33.86%
2019
565
294
859
34.23%
34.01%
2018
735
331
1,066
31.05%
32.34%
