Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
39,001
2,980
41,981
7.10%
23.31%
2023
35,623
2,437
38,060
6.40%
22.83%
2022
33,934
2,320
36,254
6.40%
23.10%
2021
31,125
2,036
33,161
6.14%
22.81%
2020
29,239
4,625
33,864
13.66%
21.51%
2019
35,502
4,808
40,310
11.93%
22.66%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
130
58
188
30.85%
41.75%
2023
99
62
161
38.51%
38.64%
2022
119
57
176
32.39%
39.39%
2021
94
49
143
34.27%
40.41%
2020
107
113
220
51.36%
48.09%
2019
104
85
189
44.97%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
5,242
1,117
6,359
17.57%
39.58%
2023
4,315
995
5,310
18.74%
36.96%
2022
4,733
1,045
5,778
18.09%
37.07%
2021
5,156
1,281
6,437
19.90%
39.17%
2020
4,678
2,266
6,944
32.63%
35.42%
2019
5,989
2,587
8,576
30.17%
35.34%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2
13
15
86.67%
12.20%
2023
4
7
11
63.64%
16.34%
2022
4
12
16
75.00%
11.13%
2021
4
12
16
75.00%
18.93%
2020
5
15
20
75.00%
20.93%
2019
4
21
25
84.00%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
6,930
2,659
9,589
27.73%
45.22%
2023
6,183
1,788
7,971
22.43%
44.64%
2022
5,634
2,040
7,674
26.58%
46.15%
2021
5,424
1,657
7,081
23.40%
46.87%
2020
5,323
4,455
9,778
45.56%
43.90%
2019
7,408
6,607
14,015
47.14%
42.09%