Sterling Ins Co
					
										Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										512
									
									
										42
									
									
										554
									
									
										7.58%
									
									
										23.31%
									
								
										2023
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										22.83%
									
								
										2022
									
									
										463
									
									
										68
									
									
										531
									
									
										12.81%
									
									
										23.10%
									
								
										2021
									
									
										396
									
									
										56
									
									
										452
									
									
										12.39%
									
									
										22.81%
									
								
										2020
									
									
										442
									
									
										74
									
									
										516
									
									
										14.34%
									
									
										21.51%
									
								
										2019
									
									
										514
									
									
										82
									
									
										596
									
									
										13.76%
									
									
										22.66%
									
								
										Commercial Multiple Peril
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										250
									
									
										135
									
									
										385
									
									
										35.06%
									
									
										41.74%
									
								
										2023
									
									
										249
									
									
										141
									
									
										390
									
									
										36.15%
									
									
										38.64%
									
								
										2022
									
									
										244
									
									
										152
									
									
										396
									
									
										38.38%
									
									
										39.39%
									
								
										2021
									
									
										281
									
									
										203
									
									
										484
									
									
										41.94%
									
									
										40.41%
									
								
										2020
									
									
										279
									
									
										194
									
									
										473
									
									
										41.01%
									
									
										48.09%
									
								
										2019
									
									
										276
									
									
										177
									
									
										453
									
									
										39.07%
									
									
										43.30%
									
								
										Homeowners & Farmowners
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										1,210
									
									
										418
									
									
										1,628
									
									
										25.68%
									
									
										39.58%
									
								
										2023
									
									
										897
									
									
										463
									
									
										1,360
									
									
										34.04%
									
									
										36.96%
									
								
										2022
									
									
										1,012
									
									
										448
									
									
										1,460
									
									
										30.68%
									
									
										37.07%
									
								
										2021
									
									
										1,258
									
									
										605
									
									
										1,863
									
									
										32.47%
									
									
										39.17%
									
								
										2020
									
									
										1,063
									
									
										452
									
									
										1,515
									
									
										29.83%
									
									
										35.42%
									
								
										2019
									
									
										1,222
									
									
										507
									
									
										1,729
									
									
										29.32%
									
									
										35.34%
									
								
										Other Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										0
									
									
										4
									
									
										4
									
									
										100.00%
									
									
										12.32%
									
								
										2023
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										16.34%
									
								
										2022
									
									
										1
									
									
										1
									
									
										2
									
									
										50.00%
									
									
										11.13%
									
								
										2021
									
									
										0
									
									
										2
									
									
										2
									
									
										100.00%
									
									
										18.93%
									
								
										2020
									
									
										1
									
									
										3
									
									
										4
									
									
										75.00%
									
									
										20.93%
									
								
										2019
									
									
										1
									
									
										2
									
									
										3
									
									
										66.67%
									
									
										16.90%
									
								
										Private Passenger Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										75
									
									
										18
									
									
										93
									
									
										19.35%
									
									
										45.22%
									
								
										2023
									
									
										74
									
									
										27
									
									
										101
									
									
										26.73%
									
									
										44.64%
									
								
										2022
									
									
										93
									
									
										27
									
									
										120
									
									
										22.50%
									
									
										46.15%
									
								
										2021
									
									
										77
									
									
										31
									
									
										108
									
									
										28.70%
									
									
										46.87%
									
								
										2020
									
									
										80
									
									
										32
									
									
										112
									
									
										28.57%
									
									
										43.90%
									
								
										2019
									
									
										99
									
									
										30
									
									
										129
									
									
										23.26%
									
									
										42.09%