Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
32,143
3,739
35,882
10.42%
22.80%
2023
41,232
4,062
45,294
8.97%
22.83%
2022
39,672
3,660
43,332
8.45%
23.10%
2021
35,253
3,549
38,802
9.15%
22.81%
2020
31,313
2,934
34,247
8.57%
21.51%
2019
35,748
3,740
39,488
9.47%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2,231
972
3,203
30.35%
47.78%
2023
2,387
973
3,360
28.96%
47.29%
2022
2,266
1,038
3,304
31.42%
45.44%
2021
2,113
890
3,003
29.64%
44.40%
2020
1,783
696
2,479
28.08%
42.45%
2019
2,198
825
3,023
27.29%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
524
369
893
41.32%
41.49%
2023
785
452
1,237
36.54%
38.64%
2022
845
442
1,287
34.34%
39.39%
2021
647
456
1,103
41.34%
40.41%
2020
827
980
1,807
54.23%
48.09%
2019
796
475
1,271
37.37%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
5,790
2,431
8,221
29.57%
39.63%
2023
9,421
2,690
12,111
22.21%
36.96%
2022
9,767
2,831
12,598
22.47%
37.07%
2021
5,029
2,352
7,381
31.87%
39.17%
2020
13,282
3,472
16,754
20.72%
35.42%
2019
5,645
2,619
8,264
31.69%
35.34%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
30
100
130
76.92%
81.20%
2023
52
101
153
66.01%
74.87%
2022
43
88
131
67.18%
72.69%
2021
31
88
119
73.95%
79.01%
2020
24
71
95
74.74%
80.13%
2019
26
92
118
77.97%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
870
1,024
1,894
54.07%
12.77%
2023
1,004
1,175
2,179
53.92%
16.34%
2022
969
1,143
2,112
54.12%
11.13%
2021
904
1,150
2,054
55.99%
18.93%
2020
766
1,021
1,787
57.13%
20.93%
2019
996
1,681
2,677
62.79%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
4,373
1,504
5,877
25.59%
45.00%
2023
4,848
1,718
6,566
26.17%
44.64%
2022
4,386
1,565
5,951
26.30%
46.15%
2021
4,232
1,416
5,648
25.07%
46.87%
2020
3,611
1,176
4,787
24.57%
43.90%
2019
5,217
1,769
6,986
25.32%
42.09%
Product Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
83.13%
2023
0
0
0
0.00%
68.07%
2022
0
0
0
0.00%
77.84%
2021
0
0
0
0.00%
84.45%
2020
0
0
0
0.00%
83.02%
2019
0
1
1
100.00%
81.57%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
202
137
339
40.41%
64.02%
2023
168
146
314
46.50%
62.55%
2022
183
148
331
44.71%
56.52%
2021
168
142
310
45.81%
62.74%
2020
144
137
281
48.75%
61.51%
2019
113
171
284
60.21%
70.02%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
7,255
903
8,158
11.07%
35.29%
2023
7,715
920
8,635
10.65%
35.67%
2022
7,790
1,035
8,825
11.73%
37.14%
2021
7,850
945
8,795
10.74%
35.46%
2020
6,268
775
7,043
11.00%
33.86%
2019
8,251
736
8,987
8.19%
34.01%