InterIns Exchange
Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
347,761
191,497
539,258
35.51%
23.88%
2024
349,388
192,766
542,154
35.56%
23.31%
2023
302,758
177,459
480,217
36.95%
22.83%
2022
266,790
171,749
438,539
39.16%
23.10%
2021
243,612
148,510
392,122
37.87%
22.81%
2020
203,675
122,333
326,008
37.52%
21.51%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
51,380
30,313
81,693
37.11%
38.98%
2024
49,679
31,977
81,656
39.16%
39.58%
2023
45,673
28,821
74,494
38.69%
36.96%
2022
35,258
18,903
54,161
34.90%
37.07%
2021
41,418
22,270
63,688
34.97%
39.17%
2020
36,313
21,422
57,735
37.10%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
3
0
3
0.00%
13.25%
2024
6
0
6
0.00%
12.32%
2023
1
0
1
0.00%
16.34%
2022
1
0
1
0.00%
11.13%
2021
0
0
0
0.00%
18.93%
2020
1
0
1
0.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
122,491
76,724
199,215
38.51%
45.21%
2024
109,642
62,348
171,990
36.25%
45.23%
2023
92,409
45,754
138,163
33.12%
44.64%
2022
85,982
39,458
125,440
31.46%
46.15%
2021
81,048
35,667
116,715
30.56%
46.87%
2020
76,034
29,469
105,503
27.93%
43.90%