Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,763,724
686,373
2,450,097
28.01%
22.80%
2023
1,695,858
632,502
2,328,360
27.17%
22.83%
2022
1,565,707
573,143
2,138,850
26.80%
23.10%
2021
1,572,768
554,648
2,127,416
26.07%
22.81%
2020
1,311,613
413,933
1,725,546
23.99%
21.51%
2019
1,402,655
523,901
1,926,556
27.19%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
636
519
1,155
44.94%
47.78%
2023
596
531
1,127
47.12%
47.29%
2022
605
538
1,143
47.07%
45.44%
2021
496
377
873
43.18%
44.40%
2020
523
345
868
39.75%
42.45%
2019
782
439
1,221
35.95%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
9
5
14
35.71%
41.49%
2023
4
1
5
20.00%
38.64%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1
0
1
0.00%
81.20%
2023
0
0
0
0.00%
74.87%
2022
0
0
0
0.00%
72.69%
2021
1
1
2
50.00%
79.01%
2020
0
0
0
0.00%
80.13%
2019
0
0
0
0.00%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,588
862
2,450
35.18%
12.77%
2023
1,144
652
1,796
36.30%
16.34%
2022
1,511
927
2,438
38.02%
11.13%
2021
982
698
1,680
41.55%
18.93%
2020
1,237
850
2,087
40.73%
20.93%
2019
824
573
1,397
41.02%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
503,734
475,958
979,692
48.58%
45.00%
2023
456,003
384,790
840,793
45.77%
44.64%
2022
394,967
337,568
732,535
46.08%
46.15%
2021
409,493
401,773
811,266
49.52%
46.87%
2020
351,475
310,785
662,260
46.93%
43.90%
2019
438,010
347,402
785,412
44.23%
42.09%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
3.78%