Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
3,748
288
4,036
7.14%
23.31%
2023
4,029
311
4,340
7.17%
22.83%
2022
3,979
315
4,294
7.34%
23.10%
2021
3,560
265
3,825
6.93%
22.81%
2020
3,130
238
3,368
7.07%
21.51%
2019
3,761
317
4,078
7.77%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
100
169
269
62.83%
47.44%
2023
106
162
268
60.45%
47.29%
2022
97
145
242
59.92%
45.44%
2021
97
125
222
56.31%
44.40%
2020
106
125
231
54.11%
42.45%
2019
167
152
319
47.65%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
71
82
153
53.59%
41.75%
2023
81
84
165
50.91%
38.64%
2022
80
78
158
49.37%
39.39%
2021
94
95
189
50.26%
40.41%
2020
98
158
256
61.72%
48.09%
2019
106
187
293
63.82%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,095
59
1,154
5.11%
39.58%
2023
1,190
80
1,270
6.30%
36.96%
2022
974
63
1,037
6.08%
37.07%
2021
1,034
73
1,107
6.59%
39.17%
2020
1,006
50
1,056
4.73%
35.42%
2019
836
40
876
4.57%
35.34%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2
0
2
0.00%
81.35%
2023
1
0
1
0.00%
74.87%
2022
1
0
1
0.00%
72.69%
2021
1
0
1
0.00%
79.01%
2020
1
0
1
0.00%
80.13%
2019
1
0
1
0.00%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
4
33
37
89.19%
12.20%
2023
4
32
36
88.89%
16.34%
2022
4
27
31
87.10%
11.13%
2021
6
15
21
71.43%
18.93%
2020
8
13
21
61.90%
20.93%
2019
9
31
40
77.50%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
572
151
723
20.89%
45.22%
2023
613
151
764
19.76%
44.64%
2022
572
163
735
22.18%
46.15%
2021
534
125
659
18.97%
46.87%
2020
502
93
595
15.63%
43.90%
2019
706
129
835
15.45%
42.09%
Product Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
84.35%
2023
0
0
0
0.00%
68.07%
2022
0
0
0
0.00%
77.84%
2021
0
0
0
0.00%
84.45%
2020
0
0
0
0.00%
83.02%
2019
0
0
0
0.00%
81.57%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
64.47%
2023
0
0
0
0.00%
62.55%
2022
0
0
0
0.00%
56.52%
2021
0
0
0
0.00%
62.74%
2020
0
0
0
0.00%
61.51%
2019
0
0
0
0.00%
70.02%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
252
83
335
24.78%
35.33%
2023
258
82
340
24.12%
35.67%
2022
269
96
365
26.30%
37.14%
2021
266
39
305
12.79%
35.46%
2020
256
78
334
23.35%
33.86%
2019
368
52
420
12.38%
34.01%