Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
717,560
179,298
896,858
19.99%
22.82%
2022
705,332
182,663
887,995
20.57%
23.10%
2021
679,020
177,250
856,270
20.70%
22.81%
2020
617,525
138,370
755,895
18.31%
21.51%
2019
665,787
171,103
836,890
20.45%
22.66%
2018
710,041
222,527
932,568
23.86%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
7,792
2,281
10,073
22.64%
47.27%
2022
5,547
1,640
7,187
22.82%
45.41%
2021
4,668
4,441
9,109
48.75%
44.40%
2020
4,563
4,316
8,879
48.61%
42.42%
2019
4,209
3,035
7,244
41.90%
44.33%
2018
1,642
306
1,948
15.71%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
19,373
11,161
30,534
36.55%
38.64%
2022
14,568
9,677
24,245
39.91%
39.39%
2021
12,624
13,203
25,827
51.12%
40.41%
2020
16,222
15,051
31,273
48.13%
48.09%
2019
11,757
9,280
21,037
44.11%
43.30%
2018
12,944
9,465
22,409
42.24%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
215,563
144,019
359,582
40.05%
36.96%
2022
179,904
98,851
278,755
35.46%
37.08%
2021
156,750
96,343
253,093
38.07%
39.17%
2020
168,753
95,198
263,951
36.07%
35.42%
2019
129,486
74,719
204,205
36.59%
35.34%
2018
121,041
72,957
193,998
37.61%
34.35%
Medical Professional Liability (Claims Made)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
5,235
5,235
100.00%
95.21%
2022
0
0
0
0.00%
96.00%
2021
1
0
1
0.00%
93.58%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
61
832
893
93.17%
74.81%
2022
61
0
61
0.00%
73.22%
2021
74
1
75
1.33%
79.01%
2020
63
4
67
5.97%
80.13%
2019
100
2
102
1.96%
77.47%
2018
49
10
59
16.95%
77.10%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
3,202
1,680
4,882
34.41%
16.34%
2022
1,623
1,097
2,720
40.33%
11.13%
2021
690
537
1,227
43.77%
18.93%
2020
922
831
1,753
47.40%
20.93%
2019
412
330
742
44.47%
16.90%
2018
333
285
618
46.12%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
174,192
72,560
246,752
29.41%
44.64%
2022
165,963
71,716
237,679
30.17%
46.15%
2021
164,476
82,235
246,711
33.33%
46.87%
2020
113,639
55,216
168,855
32.70%
43.90%
2019
130,530
51,935
182,465
28.46%
42.09%
2018
170,750
68,944
239,694
28.76%
39.60%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
1
1
100.00%
62.55%
2022
1
1
2
50.00%
56.52%
2021
5
4
9
44.44%
62.74%
2020
0
0
0
0.00%
61.51%
2019
0
0
0
0.00%
70.02%
2018
0
0
0
0.00%
70.45%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1,020
4,990
6,010
83.03%
35.70%
2022
961
3,046
4,007
76.02%
37.14%
2021
1,030
431
1,461
29.50%
35.46%
2020
1,019
253
1,272
19.89%
33.86%
2019
1,175
244
1,419
17.20%
34.01%
2018
736
2
738
0.27%
32.34%
