Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
47,428
11,407
58,835
19.39%
22.80%
2023
48,647
10,755
59,402
18.11%
22.83%
2022
46,835
10,478
57,313
18.28%
23.10%
2021
45,711
9,717
55,428
17.53%
22.81%
2020
51,910
10,301
62,211
16.56%
21.51%
2019
56,273
10,885
67,158
16.21%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
38,725
13,068
51,793
25.23%
47.78%
2023
40,334
12,478
52,812
23.63%
47.29%
2022
38,373
11,857
50,230
23.61%
45.44%
2021
39,248
11,726
50,974
23.00%
44.40%
2020
47,891
13,348
61,239
21.80%
42.45%
2019
52,887
14,573
67,460
21.60%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
4,710
1,814
6,524
27.81%
41.49%
2023
4,823
1,553
6,376
24.36%
38.64%
2022
4,631
1,385
6,016
23.02%
39.39%
2021
5,063
1,259
6,322
19.91%
40.41%
2020
7,262
2,017
9,279
21.74%
48.09%
2019
6,915
1,741
8,656
20.11%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
18,092
6,674
24,766
26.95%
39.63%
2023
19,541
6,876
26,417
26.03%
36.96%
2022
23,049
7,109
30,158
23.57%
37.07%
2021
25,660
6,411
32,071
19.99%
39.17%
2020
27,862
6,200
34,062
18.20%
35.42%
2019
29,775
5,385
35,160
15.32%
35.34%
Medical Professional Liability (Claims Made)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2
16
18
88.89%
96.35%
2023
3
15
18
83.33%
95.21%
2022
2
22
24
91.67%
96.00%
2021
0
24
24
100.00%
93.58%
2020
1
22
23
95.65%
94.02%
2019
2
19
21
90.48%
94.59%
Medical Professional Liability (Occurrence)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1
1
2
50.00%
92.34%
2023
1
1
2
50.00%
92.52%
2022
4
1
5
20.00%
92.14%
2021
2
3
5
60.00%
91.74%
2020
4
4
8
50.00%
93.85%
2019
5
12
17
70.59%
93.92%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
271
1,273
1,544
82.45%
81.20%
2023
259
1,111
1,370
81.09%
74.87%
2022
230
718
948
75.74%
72.69%
2021
198
831
1,029
80.76%
79.01%
2020
485
1,605
2,090
76.79%
80.13%
2019
388
1,458
1,846
78.98%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
10,314
3,568
13,882
25.70%
12.77%
2023
11,685
3,700
15,385
24.05%
16.34%
2022
13,335
3,385
16,720
20.25%
11.13%
2021
14,440
3,879
18,319
21.17%
18.93%
2020
16,691
4,352
21,043
20.68%
20.93%
2019
20,704
5,156
25,860
19.94%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
474
54
528
10.23%
45.00%
2023
445
38
483
7.87%
44.64%
2022
498
71
569
12.48%
46.15%
2021
575
44
619
7.11%
46.87%
2020
613
60
673
8.92%
43.90%
2019
1,084
98
1,182
8.29%
42.09%
Product Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
83.13%
2023
0
2
2
100.00%
68.07%
2022
0
0
0
0.00%
77.84%
2021
1
2
3
66.67%
84.45%
2020
0
4
4
100.00%
83.02%
2019
0
1
1
100.00%
81.57%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
318
98
416
23.56%
64.02%
2023
337
136
473
28.75%
62.55%
2022
480
141
621
22.71%
56.52%
2021
240
91
331
27.49%
62.74%
2020
261
156
417
37.41%
61.51%
2019
302
180
482
37.34%
70.02%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
46
1
47
2.13%
3.78%
2023
17
1
18
5.56%
4.57%
2022
28
0
28
0.00%
4.29%
2021
27
0
27
0.00%
5.64%
2020
5,979
1,678
7,657
21.91%
5.60%
2019
8,922
387
9,309
4.16%
6.35%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2,859
1,346
4,205
32.01%
35.29%
2023
2,998
1,657
4,655
35.60%
35.67%
2022
3,084
3,169
6,253
50.68%
37.14%
2021
3,878
1,176
5,054
23.27%
35.46%
2020
4,714
1,671
6,385
26.17%
33.86%
2019
9,379
1,502
10,881
13.80%
34.01%