Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
44,463
10,694
55,157
19.39%
22.80%
2023
45,607
10,083
55,690
18.11%
22.83%
2022
43,908
9,823
53,731
18.28%
23.10%
2021
42,845
9,107
51,952
17.53%
22.81%
2020
44,488
8,828
53,316
16.56%
21.51%
2019
48,206
9,327
57,533
16.21%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
36,258
12,251
48,509
25.26%
47.78%
2023
37,801
11,689
49,490
23.62%
47.29%
2022
35,956
11,111
47,067
23.61%
45.44%
2021
36,780
10,990
47,770
23.01%
44.40%
2020
40,842
11,419
52,261
21.85%
42.45%
2019
44,878
12,434
57,312
21.70%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
3,383
1,185
4,568
25.94%
41.49%
2023
4,215
1,241
5,456
22.75%
38.64%
2022
4,148
1,209
5,357
22.57%
39.39%
2021
4,579
1,111
5,690
19.53%
40.41%
2020
6,041
1,640
7,681
21.35%
48.09%
2019
5,746
1,350
7,096
19.02%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
16,962
6,257
23,219
26.95%
39.63%
2023
18,320
6,446
24,766
26.03%
36.96%
2022
21,609
6,665
28,274
23.57%
37.07%
2021
24,056
6,011
30,067
19.99%
39.17%
2020
23,882
5,313
29,195
18.20%
35.42%
2019
25,521
4,616
30,137
15.32%
35.34%
Medical Professional Liability (Claims Made)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2
15
17
88.24%
96.35%
2023
2
14
16
87.50%
95.21%
2022
2
21
23
91.30%
96.00%
2021
0
23
23
100.00%
93.58%
2020
1
19
20
95.00%
94.02%
2019
2
16
18
88.89%
94.59%
Medical Professional Liability (Occurrence)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1
1
2
50.00%
92.34%
2023
1
1
2
50.00%
92.52%
2022
3
1
4
25.00%
92.14%
2021
2
3
5
60.00%
91.74%
2020
4
3
7
42.86%
93.85%
2019
4
10
14
71.43%
93.92%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
249
1,187
1,436
82.66%
81.20%
2023
239
1,034
1,273
81.23%
74.87%
2022
215
671
886
75.73%
72.69%
2021
182
779
961
81.06%
79.01%
2020
415
1,371
1,786
76.76%
80.13%
2019
331
1,240
1,571
78.93%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
9,580
3,199
12,779
25.03%
12.77%
2023
10,925
3,383
14,308
23.64%
16.34%
2022
12,455
3,012
15,467
19.47%
11.13%
2021
13,504
3,338
16,842
19.82%
18.93%
2020
14,295
3,572
17,867
19.99%
20.93%
2019
17,709
3,881
21,590
17.98%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
444
51
495
10.30%
45.00%
2023
418
36
454
7.93%
44.64%
2022
467
67
534
12.55%
46.15%
2021
539
41
580
7.07%
46.87%
2020
525
52
577
9.01%
43.90%
2019
929
84
1,013
8.29%
42.09%
Product Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
83.13%
2023
0
2
2
100.00%
68.07%
2022
0
0
0
0.00%
77.84%
2021
1
2
3
66.67%
84.45%
2020
0
3
3
100.00%
83.02%
2019
0
1
1
100.00%
81.57%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
296
92
388
23.71%
64.02%
2023
316
128
444
28.83%
62.55%
2022
450
133
583
22.81%
56.52%
2021
225
86
311
27.65%
62.74%
2020
224
134
358
37.43%
61.51%
2019
259
154
413
37.29%
70.02%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
17
1
18
5.56%
3.78%
2023
16
1
17
5.88%
4.57%
2022
18
0
18
0.00%
4.29%
2021
22
0
22
0.00%
5.64%
2020
27
0
27
0.00%
5.60%
2019
34
0
34
0.00%
6.35%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2,101
1,146
3,247
35.29%
35.29%
2023
2,651
1,471
4,122
35.69%
35.67%
2022
2,775
2,945
5,720
51.49%
37.14%
2021
3,552
1,085
4,637
23.40%
35.46%
2020
3,941
1,405
5,346
26.28%
33.86%
2019
7,970
1,264
9,234
13.69%
34.01%