Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
11,923
8,787
20,710
42.43%
23.88%
2024
10,805
11,748
22,553
52.09%
23.31%
2023
1,667
674
2,341
28.79%
22.83%
2022
20,684
4,553
25,237
18.04%
23.10%
2021
10,418
1,776
12,194
14.56%
22.81%
2020
18,777
2,605
21,382
12.18%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
153
59
212
27.83%
49.08%
2024
171
74
245
30.20%
47.46%
2023
0
0
0
0.00%
47.29%
2022
213
79
292
27.05%
45.44%
2021
203
87
290
30.00%
44.40%
2020
210
89
299
29.77%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
19
9
28
32.14%
42.44%
2024
26
9
35
25.71%
41.75%
2023
34
13
47
27.66%
38.64%
2022
24
11
35
31.43%
39.39%
2021
30
10
40
25.00%
40.41%
2020
31
25
56
44.64%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
379
631
1,010
62.48%
38.98%
2024
296
968
1,264
76.58%
39.58%
2023
225
101
326
30.98%
36.96%
2022
502
982
1,484
66.17%
37.07%
2021
596
389
985
39.49%
39.17%
2020
1,301
500
1,801
27.76%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
13.25%
2024
0
0
0
0.00%
12.32%
2023
0
0
0
0.00%
16.34%
2022
0
0
0
0.00%
11.13%
2021
0
0
0
0.00%
18.93%
2020
0
0
0
0.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2,371
4,147
6,518
63.62%
45.21%
2024
1,521
5,464
6,985
78.22%
45.23%
2023
579
362
941
38.47%
44.64%
2022
3,767
3,339
7,106
46.99%
46.15%
2021
2,337
1,209
3,546
34.09%
46.87%
2020
4,602
1,826
6,428
28.41%
43.90%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
63.59%
2024
0
0
0
0.00%
63.97%
2023
0
0
0
0.00%
62.55%
2022
0
0
0
0.00%
56.52%
2021
0
0
0
0.00%
62.74%
2020
0
0
0
0.00%
61.51%