Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
35,033
12,525
47,558
26.34%
22.80%
2023
45,986
15,951
61,937
25.75%
22.83%
2022
33,734
11,935
45,669
26.13%
23.10%
2021
28,655
5,117
33,772
15.15%
22.81%
2020
25,998
4,817
30,815
15.63%
21.51%
2019
34,997
7,222
42,219
17.11%
22.66%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
3,241
1,495
4,736
31.57%
39.63%
2023
5,475
2,505
7,980
31.39%
36.96%
2022
2,586
1,203
3,789
31.75%
37.07%
2021
3,188
1,714
4,902
34.97%
39.17%
2020
3,322
1,654
4,976
33.24%
35.42%
2019
3,434
1,508
4,942
30.51%
35.34%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
7,099
6,085
13,184
46.15%
45.00%
2023
7,841
7,328
15,169
48.31%
44.64%
2022
5,681
5,252
10,933
48.04%
46.15%
2021
6,262
5,863
12,125
48.35%
46.87%
2020
6,106
5,908
12,014
49.18%
43.90%
2019
8,560
9,465
18,025
52.51%
42.09%