COUNTRY Mutual Ins Co
Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
129,437
18,084
147,521
12.26%
22.82%
2022
132,312
21,655
153,967
14.06%
23.10%
2021
137,684
13,259
150,943
8.78%
22.81%
2020
134,063
15,725
149,788
10.50%
21.51%
2019
167,761
28,295
196,056
14.43%
22.66%
2018
155,589
26,068
181,657
14.35%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
774
179
953
18.78%
47.27%
2022
808
172
980
17.55%
45.41%
2021
861
177
1,038
17.05%
44.40%
2020
776
200
976
20.49%
42.42%
2019
957
335
1,292
25.93%
44.33%
2018
940
267
1,207
22.12%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1,646
1,111
2,757
40.30%
38.64%
2022
2,069
1,091
3,160
34.53%
39.39%
2021
2,206
1,286
3,492
36.83%
40.41%
2020
2,442
1,712
4,154
41.21%
48.09%
2019
2,735
1,638
4,373
37.46%
43.30%
2018
2,292
1,507
3,799
39.67%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
39,055
19,718
58,773
33.55%
36.96%
2022
31,167
11,659
42,826
27.22%
37.08%
2021
30,733
13,014
43,747
29.75%
39.17%
2020
44,854
17,819
62,673
28.43%
35.42%
2019
39,127
17,364
56,491
30.74%
35.34%
2018
35,516
16,934
52,450
32.29%
34.35%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
0
0
0.00%
74.81%
2022
0
0
0
0.00%
73.22%
2021
0
0
0
0.00%
79.01%
2020
0
0
0
0.00%
80.13%
2019
0
0
0
0.00%
77.47%
2018
0
0
0
0.00%
77.10%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
30
25
55
45.45%
16.34%
2022
27
29
56
51.79%
11.13%
2021
42
28
70
40.00%
18.93%
2020
41
35
76
46.05%
20.93%
2019
37
42
79
53.16%
16.90%
2018
39
43
82
52.44%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
26,477
5,214
31,691
16.45%
44.64%
2022
28,398
5,964
34,362
17.36%
46.15%
2021
30,501
6,627
37,128
17.85%
46.87%
2020
27,802
6,165
33,967
18.15%
43.90%
2019
39,400
10,428
49,828
20.93%
42.09%
2018
38,788
10,020
48,808
20.53%
39.60%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
5
11
16
68.75%
62.55%
2022
11
3
14
21.43%
56.52%
2021
18
11
29
37.93%
62.74%
2020
15
13
28
46.43%
61.51%
2019
26
27
53
50.94%
70.02%
2018
13
24
37
64.86%
70.45%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
189
33
222
14.86%
35.70%
2022
221
30
251
11.95%
37.14%
2021
267
55
322
17.08%
35.46%
2020
284
87
371
23.45%
33.86%
2019
305
62
367
16.89%
34.01%
2018
357
52
409
12.71%
32.34%
