COUNTRY Mutual Ins Co
Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
104,212
14,759
118,971
12.41%
23.88%
2024
120,617
16,524
137,141
12.05%
23.31%
2023
129,437
18,084
147,521
12.26%
22.83%
2022
132,312
21,655
153,967
14.06%
23.10%
2021
137,684
13,259
150,943
8.78%
22.81%
2020
134,063
15,725
149,788
10.50%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
777
214
991
21.59%
49.08%
2024
793
177
970
18.25%
47.46%
2023
774
179
953
18.78%
47.29%
2022
808
172
980
17.55%
45.44%
2021
861
177
1,038
17.05%
44.40%
2020
776
200
976
20.49%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,066
838
1,904
44.01%
42.44%
2024
1,362
1,075
2,437
44.11%
41.75%
2023
1,646
1,111
2,757
40.30%
38.64%
2022
2,069
1,091
3,160
34.53%
39.39%
2021
2,206
1,286
3,492
36.83%
40.41%
2020
2,442
1,712
4,154
41.21%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
23,190
16,088
39,278
40.96%
38.98%
2024
29,167
20,162
49,329
40.87%
39.58%
2023
39,055
19,718
58,773
33.55%
36.96%
2022
31,167
11,659
42,826
27.22%
37.07%
2021
30,733
13,014
43,747
29.75%
39.17%
2020
44,854
17,819
62,673
28.43%
35.42%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
83.87%
2024
0
0
0
0.00%
81.44%
2023
0
0
0
0.00%
74.87%
2022
0
0
0
0.00%
72.69%
2021
0
0
0
0.00%
79.01%
2020
0
0
0
0.00%
80.13%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
27
31
58
53.45%
13.25%
2024
31
34
65
52.31%
12.32%
2023
30
25
55
45.45%
16.34%
2022
27
29
56
51.79%
11.13%
2021
42
28
70
40.00%
18.93%
2020
41
35
76
46.05%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
24,019
5,996
30,015
19.98%
45.21%
2024
26,192
4,876
31,068
15.69%
45.23%
2023
26,477
5,214
31,691
16.45%
44.64%
2022
28,398
5,964
34,362
17.36%
46.15%
2021
30,501
6,627
37,128
17.85%
46.87%
2020
27,802
6,165
33,967
18.15%
43.90%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
11
12
23
52.17%
63.59%
2024
3
9
12
75.00%
63.97%
2023
5
11
16
68.75%
62.55%
2022
11
3
14
21.43%
56.52%
2021
18
11
29
37.93%
62.74%
2020
15
13
28
46.43%
61.51%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
159
24
183
13.11%
34.83%
2024
182
31
213
14.55%
35.33%
2023
189
33
222
14.86%
35.67%
2022
221
30
251
11.95%
37.14%
2021
267
55
322
17.08%
35.46%
2020
284
87
371
23.45%
33.86%