Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2023
									
									
										434
									
									
										715
									
									
										1,149
									
									
										62.23%
									
									
										22.83%
									
								
										2022
									
									
										446
									
									
										831
									
									
										1,277
									
									
										65.07%
									
									
										23.10%
									
								
										2021
									
									
										151
									
									
										87
									
									
										238
									
									
										36.55%
									
									
										22.81%
									
								
										2020
									
									
										384
									
									
										539
									
									
										923
									
									
										58.40%
									
									
										21.51%
									
								
										2019
									
									
										404
									
									
										596
									
									
										1,000
									
									
										59.60%
									
									
										22.66%
									
								
										2018
									
									
										639
									
									
										519
									
									
										1,158
									
									
										44.82%
									
									
										21.92%
									
								
										Commercial Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2023
									
									
										1,347
									
									
										4,162
									
									
										5,509
									
									
										75.55%
									
									
										47.29%
									
								
										2022
									
									
										1,357
									
									
										4,027
									
									
										5,384
									
									
										74.80%
									
									
										45.44%
									
								
										2021
									
									
										1,199
									
									
										3,615
									
									
										4,814
									
									
										75.09%
									
									
										44.40%
									
								
										2020
									
									
										1,066
									
									
										2,637
									
									
										3,703
									
									
										71.21%
									
									
										42.45%
									
								
										2019
									
									
										1,690
									
									
										4,190
									
									
										5,880
									
									
										71.26%
									
									
										44.33%
									
								
										2018
									
									
										1,676
									
									
										4,064
									
									
										5,740
									
									
										70.80%
									
									
										44.16%
									
								
										Commercial Multiple Peril
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2023
									
									
										4
									
									
										8
									
									
										12
									
									
										66.67%
									
									
										38.64%
									
								
										2022
									
									
										4
									
									
										4
									
									
										8
									
									
										50.00%
									
									
										39.39%
									
								
										2021
									
									
										6
									
									
										7
									
									
										13
									
									
										53.85%
									
									
										40.41%
									
								
										2020
									
									
										5
									
									
										8
									
									
										13
									
									
										61.54%
									
									
										48.09%
									
								
										2019
									
									
										7
									
									
										11
									
									
										18
									
									
										61.11%
									
									
										43.30%
									
								
										2018
									
									
										12
									
									
										15
									
									
										27
									
									
										55.56%
									
									
										41.13%
									
								
										Other Liability: Claims Made
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2023
									
									
										0
									
									
										1
									
									
										1
									
									
										100.00%
									
									
										74.87%
									
								
										2022
									
									
										0
									
									
										1
									
									
										1
									
									
										100.00%
									
									
										72.69%
									
								
										2021
									
									
										0
									
									
										1
									
									
										1
									
									
										100.00%
									
									
										79.01%
									
								
										2020
									
									
										0
									
									
										1
									
									
										1
									
									
										100.00%
									
									
										80.13%
									
								
										2019
									
									
										0
									
									
										2
									
									
										2
									
									
										100.00%
									
									
										77.47%
									
								
										2018
									
									
										0
									
									
										2
									
									
										2
									
									
										100.00%
									
									
										77.10%
									
								
										Other Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2023
									
									
										64
									
									
										46
									
									
										110
									
									
										41.82%
									
									
										16.34%
									
								
										2022
									
									
										109
									
									
										70
									
									
										179
									
									
										39.11%
									
									
										11.13%
									
								
										2021
									
									
										108
									
									
										76
									
									
										184
									
									
										41.30%
									
									
										18.93%
									
								
										2020
									
									
										82
									
									
										55
									
									
										137
									
									
										40.15%
									
									
										20.93%
									
								
										2019
									
									
										85
									
									
										69
									
									
										154
									
									
										44.81%
									
									
										16.90%
									
								
										2018
									
									
										53
									
									
										83
									
									
										136
									
									
										61.03%
									
									
										11.94%
									
								
										Private Passenger Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2018
									
									
										8
									
									
										7
									
									
										15
									
									
										46.67%
									
									
										39.60%
									
								
										Workers' Compensation
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2023
									
									
										463
									
									
										472
									
									
										935
									
									
										50.48%
									
									
										35.67%
									
								
										2022
									
									
										507
									
									
										522
									
									
										1,029
									
									
										50.73%
									
									
										37.14%
									
								
										2021
									
									
										568
									
									
										521
									
									
										1,089
									
									
										47.84%
									
									
										35.46%
									
								
										2020
									
									
										505
									
									
										497
									
									
										1,002
									
									
										49.60%
									
									
										33.86%
									
								
										2019
									
									
										653
									
									
										595
									
									
										1,248
									
									
										47.68%
									
									
										34.01%
									
								
										2018
									
									
										700
									
									
										515
									
									
										1,215
									
									
										42.39%
									
									
										32.34%