Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
13,474
2,711
16,185
16.75%
23.88%
2024
14,247
2,861
17,108
16.72%
23.31%
2023
13,837
2,060
15,897
12.96%
22.83%
2022
13,293
1,837
15,130
12.14%
23.10%
2021
12,939
1,683
14,622
11.51%
22.81%
2020
12,124
2,407
14,531
16.56%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
14
5
19
26.32%
49.08%
2024
14
4
18
22.22%
47.46%
2023
12
3
15
20.00%
47.29%
2022
13
3
16
18.75%
45.44%
2021
13
3
16
18.75%
44.40%
2020
10
5
15
33.33%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
46
19
65
29.23%
42.44%
2024
40
16
56
28.57%
41.75%
2023
52
14
66
21.21%
38.64%
2022
40
9
49
18.37%
39.39%
2021
41
11
52
21.15%
40.41%
2020
27
40
67
59.70%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2,069
1,691
3,760
44.97%
38.98%
2024
2,354
1,583
3,937
40.21%
39.58%
2023
3,222
1,551
4,773
32.50%
36.96%
2022
2,404
1,115
3,519
31.69%
37.07%
2021
2,781
1,404
4,185
33.55%
39.17%
2020
2,931
1,463
4,394
33.30%
35.42%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
81.44%
2023
0
0
0
0.00%
74.87%
2022
0
0
0
0.00%
72.69%
2021
0
0
0
0.00%
79.01%
2020
0
1
1
100.00%
80.13%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
61
20
81
24.69%
13.25%
2024
89
28
117
23.93%
12.32%
2023
97
36
133
27.07%
16.34%
2022
105
41
146
28.08%
11.13%
2021
116
39
155
25.16%
18.93%
2020
81
16
97
16.49%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,477
1,301
2,778
46.83%
45.21%
2024
1,514
1,327
2,841
46.71%
45.23%
2023
1,403
1,311
2,714
48.31%
44.64%
2022
1,403
1,268
2,671
47.47%
46.15%
2021
1,548
1,405
2,953
47.58%
46.87%
2020
1,753
1,609
3,362
47.86%
43.90%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
12
5
17
29.41%
34.83%
2024
10
3
13
23.08%
35.33%
2023
11
4
15
26.67%
35.67%
2022
13
4
17
23.53%
37.14%
2021
12
3
15
20.00%
35.46%
2020
12
5
17
29.41%
33.86%