Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
13,837
2,060
15,897
12.96%
22.82%
2022
13,293
1,837
15,130
12.14%
23.10%
2021
12,939
1,683
14,622
11.51%
22.81%
2020
12,124
2,407
14,531
16.56%
21.51%
2019
15,941
3,363
19,304
17.42%
22.66%
2018
16,271
2,857
19,128
14.94%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
12
3
15
20.00%
47.27%
2022
13
3
16
18.75%
45.41%
2021
13
3
16
18.75%
44.40%
2020
10
5
15
33.33%
42.42%
2019
15
7
22
31.82%
44.33%
2018
10
3
13
23.08%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
52
14
66
21.21%
38.64%
2022
40
9
49
18.37%
39.39%
2021
41
11
52
21.15%
40.41%
2020
27
40
67
59.70%
48.09%
2019
45
20
65
30.77%
43.30%
2018
30
12
42
28.57%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
3,222
1,551
4,773
32.50%
36.96%
2022
2,404
1,115
3,519
31.69%
37.08%
2021
2,781
1,404
4,185
33.55%
39.17%
2020
2,931
1,463
4,394
33.30%
35.42%
2019
3,162
1,587
4,749
33.42%
35.34%
2018
2,271
1,334
3,605
37.00%
34.35%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
0
0
0.00%
74.81%
2022
0
0
0
0.00%
73.22%
2021
0
0
0
0.00%
79.01%
2020
0
1
1
100.00%
80.13%
2019
0
1
1
100.00%
77.47%
2018
0
1
1
100.00%
77.10%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
97
36
133
27.07%
16.34%
2022
105
41
146
28.08%
11.13%
2021
116
39
155
25.16%
18.93%
2020
81
16
97
16.49%
20.93%
2019
125
40
165
24.24%
16.90%
2018
126
33
159
20.75%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1,403
1,311
2,714
48.31%
44.64%
2022
1,403
1,268
2,671
47.47%
46.15%
2021
1,548
1,405
2,953
47.58%
46.87%
2020
1,753
1,609
3,362
47.86%
43.90%
2019
2,538
2,449
4,987
49.11%
42.09%
2018
2,697
2,277
4,974
45.78%
39.60%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
11
4
15
26.67%
35.70%
2022
13
4
17
23.53%
37.14%
2021
12
3
15
20.00%
35.46%
2020
12
5
17
29.41%
33.86%
2019
14
5
19
26.32%
34.01%
2018
15
3
18
16.67%
32.34%