FL Farm Bureau General Ins Co
					
										Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2023
									
									
										7
									
									
										2
									
									
										9
									
									
										22.22%
									
									
										22.83%
									
								
										2022
									
									
										3,579
									
									
										688
									
									
										4,267
									
									
										16.12%
									
									
										23.10%
									
								
										2021
									
									
										13,619
									
									
										4,277
									
									
										17,896
									
									
										23.90%
									
									
										22.81%
									
								
										2020
									
									
										14,385
									
									
										3,059
									
									
										17,444
									
									
										17.54%
									
									
										21.51%
									
								
										2019
									
									
										17,664
									
									
										4,225
									
									
										21,889
									
									
										19.30%
									
									
										22.66%
									
								
										2018
									
									
										19,506
									
									
										5,025
									
									
										24,531
									
									
										20.48%
									
									
										21.92%
									
								
										Commercial Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2023
									
									
										3
									
									
										1
									
									
										4
									
									
										25.00%
									
									
										47.29%
									
								
										2022
									
									
										3
									
									
										6
									
									
										9
									
									
										66.67%
									
									
										45.44%
									
								
										2021
									
									
										2
									
									
										2
									
									
										4
									
									
										50.00%
									
									
										44.40%
									
								
										2020
									
									
										2
									
									
										0
									
									
										2
									
									
										0.00%
									
									
										42.45%
									
								
										2019
									
									
										5
									
									
										1
									
									
										6
									
									
										16.67%
									
									
										44.33%
									
								
										2018
									
									
										3
									
									
										2
									
									
										5
									
									
										40.00%
									
									
										44.16%
									
								
										Commercial Multiple Peril
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2023
									
									
										213
									
									
										41
									
									
										254
									
									
										16.14%
									
									
										38.64%
									
								
										2022
									
									
										255
									
									
										32
									
									
										287
									
									
										11.15%
									
									
										39.39%
									
								
										2021
									
									
										100
									
									
										67
									
									
										167
									
									
										40.12%
									
									
										40.41%
									
								
										2020
									
									
										172
									
									
										32
									
									
										204
									
									
										15.69%
									
									
										48.09%
									
								
										2019
									
									
										169
									
									
										74
									
									
										243
									
									
										30.45%
									
									
										43.30%
									
								
										2018
									
									
										356
									
									
										194
									
									
										550
									
									
										35.27%
									
									
										41.13%
									
								
										Homeowners & Farmowners
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2023
									
									
										3,000
									
									
										1,111
									
									
										4,111
									
									
										27.03%
									
									
										36.96%
									
								
										2022
									
									
										2,527
									
									
										2,362
									
									
										4,889
									
									
										48.31%
									
									
										37.07%
									
								
										2021
									
									
										1,076
									
									
										778
									
									
										1,854
									
									
										41.96%
									
									
										39.17%
									
								
										2020
									
									
										3,163
									
									
										1,244
									
									
										4,407
									
									
										28.23%
									
									
										35.42%
									
								
										2019
									
									
										1,477
									
									
										382
									
									
										1,859
									
									
										20.55%
									
									
										35.34%
									
								
										2018
									
									
										7,287
									
									
										2,033
									
									
										9,320
									
									
										21.81%
									
									
										34.35%
									
								
										Other Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2023
									
									
										12
									
									
										4
									
									
										16
									
									
										25.00%
									
									
										16.34%
									
								
										2022
									
									
										10
									
									
										3
									
									
										13
									
									
										23.08%
									
									
										11.13%
									
								
										2021
									
									
										8
									
									
										8
									
									
										16
									
									
										50.00%
									
									
										18.93%
									
								
										2020
									
									
										11
									
									
										3
									
									
										14
									
									
										21.43%
									
									
										20.93%
									
								
										2019
									
									
										14
									
									
										13
									
									
										27
									
									
										48.15%
									
									
										16.90%
									
								
										2018
									
									
										4
									
									
										7
									
									
										11
									
									
										63.64%
									
									
										11.94%
									
								
										Private Passenger Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2022
									
									
										1,219
									
									
										647
									
									
										1,866
									
									
										34.67%
									
									
										46.15%
									
								
										2021
									
									
										4,174
									
									
										2,855
									
									
										7,029
									
									
										40.62%
									
									
										46.87%
									
								
										2020
									
									
										4,158
									
									
										1,855
									
									
										6,013
									
									
										30.85%
									
									
										43.90%
									
								
										2019
									
									
										6,056
									
									
										2,336
									
									
										8,392
									
									
										27.84%
									
									
										42.09%
									
								
										2018
									
									
										6,319
									
									
										2,548
									
									
										8,867
									
									
										28.74%
									
									
										39.60%