Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
3,068
932
4,000
23.30%
23.88%
2024
2,998
944
3,942
23.95%
23.31%
2023
2,479
929
3,408
27.26%
22.83%
2022
1,987
833
2,820
29.54%
23.10%
2021
3,245
2,171
5,416
40.08%
22.81%
2020
2,311
1,054
3,365
31.32%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
330
288
618
46.60%
49.08%
2024
336
36
372
9.68%
47.46%
2023
129
18
147
12.24%
47.29%
2022
130
14
144
9.72%
45.44%
2021
130
23
153
15.03%
44.40%
2020
17
13
30
43.33%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
278
7
285
2.46%
42.44%
2024
739
17
756
2.25%
41.75%
2023
471
59
530
11.13%
38.64%
2022
22
3
25
12.00%
39.39%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
9,976
2,241
12,217
18.34%
38.98%
2024
11,395
2,304
13,699
16.82%
39.58%
2023
4,623
1,040
5,663
18.36%
36.96%
2022
27
7
34
20.59%
37.07%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
3,443
0
3,443
0.00%
83.87%
2024
4,517
0
4,517
0.00%
81.44%
2023
6,320
0
6,320
0.00%
74.87%
2022
6,578
0
6,578
0.00%
72.69%
2021
6,128
0
6,128
0.00%
79.01%
2020
3,782
0
3,782
0.00%
80.13%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
16,426
5,407
21,833
24.77%
13.25%
2024
9,993
6,285
16,278
38.61%
12.32%
2023
6,430
5,190
11,620
44.66%
16.34%
2022
3,409
3,657
7,066
51.75%
11.13%
2021
5,225
4,601
9,826
46.82%
18.93%
2020
7,889
62
7,951
0.78%
20.93%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
63.59%
2024
0
0
0
0.00%
63.97%
2023
0
0
0
0.00%
62.55%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
346,506
0
346,506
0.00%
3.84%
2024
308,747
0
308,747
0.00%
4.30%
2023
304,865
0
304,865
0.00%
4.57%
2022
304,576
0
304,576
0.00%
4.29%
2021
320,784
0
320,784
0.00%
5.64%
2020
347,089
0
347,089
0.00%
5.60%