Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
87,416
15,758
103,174
15.27%
22.80%
2023
98,113
18,638
116,751
15.96%
22.83%
2022
90,267
15,561
105,828
14.70%
23.10%
2021
77,092
10,648
87,740
12.14%
22.81%
2020
73,665
9,648
83,313
11.58%
21.51%
2019
96,935
14,761
111,696
13.22%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
3,647
1,768
5,415
32.65%
47.78%
2023
3,586
1,838
5,424
33.89%
47.29%
2022
3,526
1,355
4,881
27.76%
45.44%
2021
3,563
1,599
5,162
30.98%
44.40%
2020
3,925
2,111
6,036
34.97%
42.45%
2019
6,042
3,250
9,292
34.98%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
6,894
5,516
12,410
44.45%
41.49%
2023
7,496
5,627
13,123
42.88%
38.64%
2022
7,162
5,590
12,752
43.84%
39.39%
2021
8,887
6,532
15,419
42.36%
40.41%
2020
7,990
14,165
22,155
63.94%
48.09%
2019
8,523
7,836
16,359
47.90%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
15,694
5,877
21,571
27.24%
39.63%
2023
20,230
6,751
26,981
25.02%
36.96%
2022
13,784
5,164
18,948
27.25%
37.07%
2021
14,425
5,640
20,065
28.11%
39.17%
2020
16,616
5,712
22,328
25.58%
35.42%
2019
14,145
4,986
19,131
26.06%
35.34%
Medical Professional Liability (Claims Made)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1
169
170
99.41%
96.35%
2023
2
147
149
98.66%
95.21%
2022
1
72
73
98.63%
96.00%
2021
1
123
124
99.19%
93.58%
2020
2
38
40
95.00%
94.02%
2019
2
35
37
94.59%
94.59%
Medical Professional Liability (Occurrence)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
60
60
100.00%
92.34%
2023
0
5
5
100.00%
92.52%
2022
0
1
1
100.00%
92.14%
2021
0
36
36
100.00%
91.74%
2020
0
4
4
100.00%
93.85%
2019
0
2
2
100.00%
93.92%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
389
2,931
3,320
88.28%
81.20%
2023
353
2,825
3,178
88.89%
74.87%
2022
278
2,557
2,835
90.19%
72.69%
2021
308
2,546
2,854
89.21%
79.01%
2020
311
2,597
2,908
89.31%
80.13%
2019
318
2,879
3,197
90.05%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
277
885
1,162
76.16%
12.77%
2023
224
788
1,012
77.87%
16.34%
2022
220
887
1,107
80.13%
11.13%
2021
258
1,040
1,298
80.12%
18.93%
2020
279
1,092
1,371
79.65%
20.93%
2019
445
1,462
1,907
76.66%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
14,881
10,878
25,759
42.23%
45.00%
2023
16,217
10,637
26,854
39.61%
44.64%
2022
14,051
6,159
20,210
30.48%
46.15%
2021
12,493
6,142
18,635
32.96%
46.87%
2020
12,951
5,838
18,789
31.07%
43.90%
2019
19,390
9,383
28,773
32.61%
42.09%
Product Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
7
7
100.00%
83.13%
2023
0
1
1
100.00%
68.07%
2022
0
4
4
100.00%
77.84%
2021
0
8
8
100.00%
84.45%
2020
0
0
0
0.00%
83.02%
2019
0
2
2
100.00%
81.57%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
29
41
70
58.57%
64.02%
2023
25
60
85
70.59%
62.55%
2022
18
62
80
77.50%
56.52%
2021
25
70
95
73.68%
62.74%
2020
46
67
113
59.29%
61.51%
2019
34
119
153
77.78%
70.02%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
7,083
6,496
13,579
47.84%
35.29%
2023
7,279
7,031
14,310
49.13%
35.67%
2022
7,700
6,196
13,896
44.59%
37.14%
2021
6,669
5,078
11,747
43.23%
35.46%
2020
6,261
4,185
10,446
40.06%
33.86%
2019
8,482
5,112
13,594
37.60%
34.01%