Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
13,322
2,410
15,732
15.32%
22.80%
2023
19,505
3,429
22,934
14.95%
22.83%
2022
19,557
3,475
23,032
15.09%
23.10%
2021
17,943
2,801
20,744
13.50%
22.81%
2020
15,882
2,260
18,142
12.46%
21.51%
2019
19,088
2,692
21,780
12.36%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,679
776
2,455
31.61%
47.78%
2023
1,697
853
2,550
33.45%
47.29%
2022
1,649
851
2,500
34.04%
45.44%
2021
1,501
771
2,272
33.93%
44.40%
2020
1,363
609
1,972
30.88%
42.45%
2019
1,670
786
2,456
32.00%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,328
964
2,292
42.06%
41.49%
2023
1,528
986
2,514
39.22%
38.64%
2022
1,607
939
2,546
36.88%
39.39%
2021
1,269
839
2,108
39.80%
40.41%
2020
1,202
1,045
2,247
46.51%
48.09%
2019
1,418
1,179
2,597
45.40%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2,148
923
3,071
30.06%
39.63%
2023
3,433
1,431
4,864
29.42%
36.96%
2022
6,045
2,144
8,189
26.18%
37.07%
2021
2,902
1,220
4,122
29.60%
39.17%
2020
3,211
1,218
4,429
27.50%
35.42%
2019
3,684
1,426
5,110
27.91%
35.34%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
23
30
53
56.60%
81.20%
2023
22
19
41
46.34%
74.87%
2022
12
17
29
58.62%
72.69%
2021
13
20
33
60.61%
79.01%
2020
11
12
23
52.17%
80.13%
2019
5
6
11
54.55%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
62
69
131
52.67%
12.77%
2023
58
76
134
56.72%
16.34%
2022
59
69
128
53.91%
11.13%
2021
63
76
139
54.68%
18.93%
2020
36
74
110
67.27%
20.93%
2019
42
77
119
64.71%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,157
458
1,615
28.36%
45.00%
2023
1,723
674
2,397
28.12%
44.64%
2022
1,701
646
2,347
27.52%
46.15%
2021
1,550
584
2,134
27.37%
46.87%
2020
1,490
501
1,991
25.16%
43.90%
2019
2,252
684
2,936
23.30%
42.09%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
37
41
78
52.56%
64.02%
2023
46
47
93
50.54%
62.55%
2022
38
53
91
58.24%
56.52%
2021
31
36
67
53.73%
62.74%
2020
39
32
71
45.07%
61.51%
2019
28
41
69
59.42%
70.02%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2,584
562
3,146
17.86%
35.29%
2023
2,833
714
3,547
20.13%
35.67%
2022
2,888
792
3,680
21.52%
37.14%
2021
3,058
804
3,862
20.82%
35.46%
2020
2,810
697
3,507
19.87%
33.86%
2019
3,438
887
4,325
20.51%
34.01%