Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
18,384
12,628
31,012
40.72%
23.88%
2024
8,382
7,525
15,907
47.31%
23.31%
2023
8,305
7,155
15,460
46.28%
22.83%
2022
9,335
8,130
17,465
46.55%
23.10%
2021
10,335
8,826
19,161
46.06%
22.81%
2020
8,122
5,732
13,854
41.37%
21.51%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
6,026
3,482
9,508
36.62%
45.21%
2024
8,457
4,121
12,578
32.76%
45.23%
2023
8,105
4,104
12,209
33.61%
44.64%
2022
7,700
3,577
11,277
31.72%
46.15%
2021
10,827
5,455
16,282
33.50%
46.87%
2020
8,268
5,417
13,685
39.58%
43.90%