Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
2,420
269
2,689
10.00%
22.83%
2022
3,595
418
4,013
10.42%
23.10%
2021
2,885
375
3,260
11.50%
22.81%
2020
2,127
260
2,387
10.89%
21.51%
2019
2,577
356
2,933
12.14%
22.66%
2018
2,657
439
3,096
14.18%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
28
14
42
33.33%
47.29%
2022
42
24
66
36.36%
45.44%
2021
67
25
92
27.17%
44.40%
2020
56
16
72
22.22%
42.45%
2019
63
38
101
37.62%
44.33%
2018
106
55
161
34.16%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
34
21
55
38.18%
38.64%
2022
77
57
134
42.54%
39.39%
2021
120
63
183
34.43%
40.41%
2020
149
76
225
33.78%
48.09%
2019
109
74
183
40.44%
43.30%
2018
179
78
257
30.35%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
9,935
6,000
15,935
37.65%
36.96%
2022
13,048
8,345
21,393
39.01%
37.07%
2021
14,383
10,328
24,711
41.80%
39.17%
2020
15,983
8,129
24,112
33.71%
35.42%
2019
13,130
7,100
20,230
35.10%
35.34%
2018
15,542
7,569
23,111
32.75%
34.35%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
0
1
1
100.00%
79.01%
2020
0
5
5
100.00%
80.13%
2019
0
3
3
100.00%
77.47%
2018
2
4
6
66.67%
77.10%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
42
100
142
70.42%
16.34%
2022
69
186
255
72.94%
11.13%
2021
67
109
176
61.93%
18.93%
2020
86
93
179
51.96%
20.93%
2019
190
115
305
37.70%
16.90%
2018
290
205
495
41.41%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
110
49
159
30.82%
44.64%
2022
195
87
282
30.85%
46.15%
2021
170
80
250
32.00%
46.87%
2020
113
59
172
34.30%
43.90%
2019
157
81
238
34.03%
42.09%
2018
99
47
146
32.19%
39.60%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2019
0
1
1
100.00%
6.35%
2018
1
1
2
50.00%
9.76%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
11
4
15
26.67%
35.67%
2022
28
15
43
34.88%
37.14%
2021
40
9
49
18.37%
35.46%
2020
47
10
57
17.54%
33.86%
2019
44
9
53
16.98%
34.01%
2018
99
10
109
9.17%
32.34%