Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
281,517
93,463
374,980
24.92%
22.82%
2022
313,027
105,959
418,986
25.29%
23.10%
2021
259,686
94,691
354,377
26.72%
22.81%
2020
246,674
69,620
316,294
22.01%
21.51%
2019
300,766
88,682
389,448
22.77%
22.66%
2018
287,832
71,603
359,435
19.92%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
6,305
12,688
18,993
66.80%
47.27%
2022
6,648
10,858
17,506
62.02%
45.41%
2021
4,952
8,159
13,111
62.23%
44.40%
2020
5,403
6,164
11,567
53.29%
42.42%
2019
7,072
7,032
14,104
49.86%
44.33%
2018
7,531
6,565
14,096
46.57%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
2,621
1,908
4,529
42.13%
38.64%
2022
2,927
1,970
4,897
40.23%
39.39%
2021
2,808
1,810
4,618
39.19%
40.41%
2020
3,318
2,147
5,465
39.29%
48.09%
2019
3,710
1,383
5,093
27.15%
43.30%
2018
3,894
1,405
5,299
26.51%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
54,962
28,025
82,987
33.77%
36.96%
2022
44,340
27,450
71,790
38.24%
37.08%
2021
44,282
30,553
74,835
40.83%
39.17%
2020
40,927
28,611
69,538
41.14%
35.42%
2019
40,159
27,254
67,413
40.43%
35.34%
2018
42,761
28,114
70,875
39.67%
34.35%
Medical Professional Liability (Claims Made)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
51
97
148
65.54%
95.21%
2022
15
346
361
95.84%
96.00%
2021
5
382
387
98.71%
93.58%
2020
2
32
34
94.12%
94.02%
2019
2
402
404
99.50%
94.59%
2018
4
404
408
99.02%
94.39%
Medical Professional Liability (Occurrence)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
40
71
111
63.96%
92.52%
2022
30
90
120
75.00%
92.14%
2021
26
82
108
75.93%
91.74%
2020
9
26
35
74.29%
93.85%
2019
13
34
47
72.34%
93.92%
2018
15
46
61
75.41%
92.98%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
70
1,264
1,334
94.75%
74.81%
2022
69
1,250
1,319
94.77%
73.22%
2021
42
1,339
1,381
96.96%
79.01%
2020
28
1,040
1,068
97.38%
80.13%
2019
75
1,127
1,202
93.76%
77.47%
2018
78
729
807
90.33%
77.10%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
961
2,803
3,764
74.47%
16.34%
2022
1,113
2,858
3,971
71.97%
11.13%
2021
993
2,546
3,539
71.94%
18.93%
2020
930
2,970
3,900
76.15%
20.93%
2019
1,485
4,096
5,581
73.39%
16.90%
2018
1,779
4,945
6,724
73.54%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
48,513
61,823
110,336
56.03%
44.64%
2022
53,727
74,451
128,178
58.08%
46.15%
2021
46,600
66,795
113,395
58.90%
46.87%
2020
41,816
48,196
90,012
53.54%
43.90%
2019
56,203
62,326
118,529
52.58%
42.09%
2018
65,498
45,616
111,114
41.05%
39.60%
Product Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
17
17
100.00%
68.07%
2022
1
44
45
97.78%
77.84%
2021
0
12
12
100.00%
84.45%
2020
0
7
7
100.00%
83.02%
2019
0
37
37
100.00%
81.57%
2018
0
29
29
100.00%
88.64%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
70
161
231
69.70%
62.55%
2022
82
171
253
67.59%
56.52%
2021
67
196
263
74.52%
62.74%
2020
81
187
268
69.78%
61.51%
2019
93
257
350
73.43%
70.02%
2018
93
277
370
74.86%
70.45%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2022
0
0
0
0.00%
4.29%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
16,071
12,757
28,828
44.25%
35.70%
2022
16,262
16,290
32,552
50.04%
37.14%
2021
14,439
17,172
31,611
54.32%
35.46%
2020
14,376
14,221
28,597
49.73%
33.86%
2019
17,618
12,411
30,029
41.33%
34.01%
2018
16,212
13,115
29,327
44.72%
32.34%