Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
0
0
0
0.00%
23.88%
2024
13
2
15
13.33%
23.31%
2023
21,728
2,331
24,059
9.69%
22.83%
2022
19,907
2,092
21,999
9.51%
23.10%
2021
0
0
0
0.00%
22.81%
2020
21,377
2,161
23,538
9.18%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,202
440
1,642
26.80%
49.08%
2024
1,290
455
1,745
26.07%
47.46%
2023
1,200
450
1,650
27.27%
47.29%
2022
1,117
382
1,499
25.48%
45.44%
2021
993
326
1,319
24.72%
44.40%
2020
932
346
1,278
27.07%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
996
420
1,416
29.66%
42.44%
2024
989
394
1,383
28.49%
41.75%
2023
1,239
522
1,761
29.64%
38.64%
2022
746
462
1,208
38.25%
39.39%
2021
729
470
1,199
39.20%
40.41%
2020
1,053
702
1,755
40.00%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,134
398
1,532
25.98%
38.98%
2024
2,174
687
2,861
24.01%
39.58%
2023
4,777
1,263
6,040
20.91%
36.96%
2022
3,345
1,360
4,705
28.91%
37.07%
2021
3,156
1,593
4,749
33.54%
39.17%
2020
7,126
2,334
9,460
24.67%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
32
13
45
28.89%
13.25%
2024
30
13
43
30.23%
12.32%
2023
23
12
35
34.29%
16.34%
2022
19
14
33
42.42%
11.13%
2021
15
17
32
53.13%
18.93%
2020
19
27
46
58.70%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,298
338
1,636
20.66%
45.21%
2024
2,237
615
2,852
21.56%
45.23%
2023
3,316
891
4,207
21.18%
44.64%
2022
3,199
908
4,107
22.11%
46.15%
2021
3,689
995
4,684
21.24%
46.87%
2020
3,852
974
4,826
20.18%
43.90%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
8
2
10
20.00%
63.59%
2024
6
1
7
14.29%
63.97%
2023
6
5
11
45.45%
62.55%
2022
4
4
8
50.00%
56.52%
2021
6
5
11
45.45%
62.74%
2020
4
6
10
60.00%
61.51%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
398
85
483
17.60%
34.83%
2024
465
107
572
18.71%
35.33%
2023
463
152
615
24.72%
35.67%
2022
454
321
775
41.42%
37.14%
2021
406
174
580
30.00%
35.46%
2020
401
135
536
25.19%
33.86%