Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										42,789
									
									
										15,896
									
									
										58,685
									
									
										27.09%
									
									
										23.31%
									
								
										2023
									
									
										42,802
									
									
										15,369
									
									
										58,171
									
									
										26.42%
									
									
										22.83%
									
								
										2022
									
									
										39,120
									
									
										13,941
									
									
										53,061
									
									
										26.27%
									
									
										23.10%
									
								
										2021
									
									
										40,906
									
									
										13,916
									
									
										54,822
									
									
										25.38%
									
									
										22.81%
									
								
										2020
									
									
										35,032
									
									
										10,639
									
									
										45,671
									
									
										23.29%
									
									
										21.51%
									
								
										2019
									
									
										37,684
									
									
										12,805
									
									
										50,489
									
									
										25.36%
									
									
										22.66%
									
								
										Commercial Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										846
									
									
										898
									
									
										1,744
									
									
										51.49%
									
									
										47.45%
									
								
										2023
									
									
										893
									
									
										912
									
									
										1,805
									
									
										50.53%
									
									
										47.29%
									
								
										2022
									
									
										859
									
									
										899
									
									
										1,758
									
									
										51.14%
									
									
										45.44%
									
								
										2021
									
									
										728
									
									
										711
									
									
										1,439
									
									
										49.41%
									
									
										44.40%
									
								
										2020
									
									
										580
									
									
										495
									
									
										1,075
									
									
										46.05%
									
									
										42.45%
									
								
										2019
									
									
										718
									
									
										568
									
									
										1,286
									
									
										44.17%
									
									
										44.33%
									
								
										Commercial Multiple Peril
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										6
									
									
										3
									
									
										9
									
									
										33.33%
									
									
										41.74%
									
								
										2023
									
									
										3
									
									
										1
									
									
										4
									
									
										25.00%
									
									
										38.64%
									
								
										2022
									
									
										2
									
									
										1
									
									
										3
									
									
										33.33%
									
									
										39.39%
									
								
										2021
									
									
										1
									
									
										0
									
									
										1
									
									
										0.00%
									
									
										40.41%
									
								
										2020
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										48.09%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										43.30%
									
								
										Homeowners & Farmowners
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										92
									
									
										62
									
									
										154
									
									
										40.26%
									
									
										39.58%
									
								
										2023
									
									
										114
									
									
										50
									
									
										164
									
									
										30.49%
									
									
										36.96%
									
								
										2022
									
									
										102
									
									
										49
									
									
										151
									
									
										32.45%
									
									
										37.07%
									
								
										2021
									
									
										89
									
									
										49
									
									
										138
									
									
										35.51%
									
									
										39.17%
									
								
										2020
									
									
										129
									
									
										57
									
									
										186
									
									
										30.65%
									
									
										35.42%
									
								
										2019
									
									
										110
									
									
										86
									
									
										196
									
									
										43.88%
									
									
										35.34%
									
								
										Medical Professional Liability (Claims Made)
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										96.09%
									
								
										2023
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										95.22%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										96.00%
									
								
										2021
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										93.58%
									
								
										2020
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										94.02%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										94.59%
									
								
										Other Liability: Claims Made
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										81.44%
									
								
										2023
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										74.87%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										72.69%
									
								
										2021
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										79.01%
									
								
										2020
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										80.13%
									
								
										2019
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										77.47%
									
								
										Other Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										76
									
									
										40
									
									
										116
									
									
										34.48%
									
									
										12.32%
									
								
										2023
									
									
										42
									
									
										33
									
									
										75
									
									
										44.00%
									
									
										16.34%
									
								
										2022
									
									
										71
									
									
										48
									
									
										119
									
									
										40.34%
									
									
										11.13%
									
								
										2021
									
									
										41
									
									
										33
									
									
										74
									
									
										44.59%
									
									
										18.93%
									
								
										2020
									
									
										55
									
									
										40
									
									
										95
									
									
										42.11%
									
									
										20.93%
									
								
										2019
									
									
										43
									
									
										30
									
									
										73
									
									
										41.10%
									
									
										16.90%
									
								
										Private Passenger Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										13,496
									
									
										10,943
									
									
										24,439
									
									
										44.78%
									
									
										45.22%
									
								
										2023
									
									
										13,121
									
									
										9,749
									
									
										22,870
									
									
										42.63%
									
									
										44.64%
									
								
										2022
									
									
										11,643
									
									
										8,894
									
									
										20,537
									
									
										43.31%
									
									
										46.15%
									
								
										2021
									
									
										12,342
									
									
										10,169
									
									
										22,511
									
									
										45.17%
									
									
										46.87%
									
								
										2020
									
									
										11,185
									
									
										8,069
									
									
										19,254
									
									
										41.91%
									
									
										43.90%
									
								
										2019
									
									
										13,856
									
									
										9,379
									
									
										23,235
									
									
										40.37%
									
									
										42.09%
									
								
										Warranty
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										4.30%