Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,048,334
389,454
1,437,788
27.09%
22.80%
2023
1,048,659
376,548
1,425,207
26.42%
22.83%
2022
958,451
341,553
1,300,004
26.27%
23.10%
2021
1,002,192
340,950
1,343,142
25.38%
22.81%
2020
858,286
260,655
1,118,941
23.29%
21.51%
2019
923,253
313,730
1,236,983
25.36%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
20,737
21,992
42,729
51.47%
47.78%
2023
21,871
22,338
44,209
50.53%
47.29%
2022
21,045
22,017
43,062
51.13%
45.44%
2021
17,839
17,410
35,249
49.39%
44.40%
2020
14,219
12,125
26,344
46.03%
42.45%
2019
17,596
13,911
31,507
44.15%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
153
72
225
32.00%
41.49%
2023
74
28
102
27.45%
38.64%
2022
56
15
71
21.13%
39.39%
2021
25
4
29
13.79%
40.41%
2020
3
0
3
0.00%
48.09%
2019
0
0
0
0.00%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2,254
1,531
3,785
40.45%
39.63%
2023
2,792
1,228
4,020
30.55%
36.96%
2022
2,504
1,191
3,695
32.23%
37.07%
2021
2,182
1,208
3,390
35.63%
39.17%
2020
3,149
1,398
4,547
30.75%
35.42%
2019
2,705
2,100
4,805
43.70%
35.34%
Medical Professional Liability (Claims Made)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
96.35%
2023
0
0
0
0.00%
95.21%
2022
0
0
0
0.00%
96.00%
2021
0
0
0
0.00%
93.58%
2020
0
0
0
0.00%
94.02%
2019
0
0
0
0.00%
94.59%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1
1
2
50.00%
81.20%
2023
1
0
1
0.00%
74.87%
2022
0
0
0
0.00%
72.69%
2021
0
0
0
0.00%
79.01%
2020
1
0
1
0.00%
80.13%
2019
0
0
0
0.00%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,850
971
2,821
34.42%
12.77%
2023
1,034
808
1,842
43.87%
16.34%
2022
1,747
1,174
2,921
40.19%
11.13%
2021
1,010
814
1,824
44.63%
18.93%
2020
1,348
989
2,337
42.32%
20.93%
2019
1,058
725
1,783
40.66%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
330,658
268,097
598,755
44.78%
45.00%
2023
321,472
238,845
560,317
42.63%
44.64%
2022
285,254
217,892
503,146
43.31%
46.15%
2021
302,375
249,131
551,506
45.17%
46.87%
2020
274,043
197,687
471,730
41.91%
43.90%
2019
339,460
229,784
569,244
40.37%
42.09%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1
0
1
0.00%
3.78%