Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
62,620
20,926
83,546
25.05%
23.31%
2023
84,455
28,039
112,494
24.92%
22.83%
2022
93,908
31,788
125,696
25.29%
23.10%
2021
77,906
28,407
106,313
26.72%
22.81%
2020
74,002
20,886
94,888
22.01%
21.51%
2019
90,230
26,605
116,835
22.77%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,668
4,145
5,813
71.31%
47.45%
2023
1,892
3,806
5,698
66.80%
47.29%
2022
1,994
3,257
5,251
62.03%
45.44%
2021
1,486
2,448
3,934
62.23%
44.40%
2020
1,621
1,849
3,470
53.29%
42.45%
2019
2,121
2,110
4,231
49.87%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
567
456
1,023
44.57%
41.74%
2023
786
573
1,359
42.16%
38.64%
2022
878
591
1,469
40.23%
39.39%
2021
842
543
1,385
39.21%
40.41%
2020
995
644
1,639
39.29%
48.09%
2019
1,113
415
1,528
27.16%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
10,762
7,394
18,156
40.72%
39.58%
2023
16,489
8,408
24,897
33.77%
36.96%
2022
13,302
8,235
21,537
38.24%
37.07%
2021
13,285
9,166
22,451
40.83%
39.17%
2020
12,278
8,583
20,861
41.14%
35.42%
2019
12,048
8,176
20,224
40.43%
35.34%
Medical Professional Liability (Claims Made)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
22
35
57
61.40%
96.09%
2023
15
29
44
65.91%
95.22%
2022
5
104
109
95.41%
96.00%
2021
1
115
116
99.14%
93.58%
2020
1
10
11
90.91%
94.02%
2019
1
121
122
99.18%
94.59%
Medical Professional Liability (Occurrence)
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
11
21
32
65.63%
92.29%
2023
12
21
33
63.64%
92.52%
2022
9
27
36
75.00%
92.14%
2021
8
25
33
75.76%
91.74%
2020
3
8
11
72.73%
93.85%
2019
4
10
14
71.43%
93.92%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
27
789
816
96.69%
81.44%
2023
21
379
400
94.75%
74.87%
2022
21
375
396
94.70%
72.69%
2021
13
402
415
96.87%
79.01%
2020
8
312
320
97.50%
80.13%
2019
23
338
361
93.63%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
264
729
993
73.41%
12.32%
2023
288
841
1,129
74.49%
16.34%
2022
334
857
1,191
71.96%
11.13%
2021
298
764
1,062
71.94%
18.93%
2020
279
891
1,170
76.15%
20.93%
2019
445
1,229
1,674
73.42%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
11,411
13,518
24,929
54.23%
45.22%
2023
14,554
18,547
33,101
56.03%
44.64%
2022
16,118
22,335
38,453
58.08%
46.15%
2021
13,980
20,039
34,019
58.91%
46.87%
2020
12,545
14,459
27,004
53.54%
43.90%
2019
16,861
18,698
35,559
52.58%
42.09%
Product Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
9
9
100.00%
84.35%
2023
0
5
5
100.00%
68.07%
2022
0
13
13
100.00%
77.84%
2021
0
3
3
100.00%
84.45%
2020
0
2
2
100.00%
83.02%
2019
0
11
11
100.00%
81.57%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
20
45
65
69.23%
63.97%
2023
21
48
69
69.57%
62.55%
2022
24
51
75
68.00%
56.52%
2021
20
59
79
74.68%
62.74%
2020
24
56
80
70.00%
61.51%
2019
28
77
105
73.33%
70.02%
Warranty
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2022
0
0
0
0.00%
4.29%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
4,571
3,696
8,267
44.71%
35.33%
2023
4,821
3,827
8,648
44.25%
35.67%
2022
4,879
4,887
9,766
50.04%
37.14%
2021
4,332
5,152
9,484
54.32%
35.46%
2020
4,313
4,266
8,579
49.73%
33.86%
2019
5,286
3,723
9,009
41.33%
34.01%