USAA Casualty Ins Co
Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,205,897
632,905
1,838,802
34.42%
22.80%
2023
1,261,743
650,052
1,911,795
34.00%
22.83%
2022
1,235,553
697,933
1,933,486
36.10%
23.10%
2021
1,197,922
681,265
1,879,187
36.25%
22.81%
2020
1,098,722
643,933
1,742,655
36.95%
21.51%
2019
1,352,944
837,065
2,190,009
38.22%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
47.78%
2023
0
0
0
0.00%
47.29%
2022
0
0
0
0.00%
45.44%
2021
0
0
0
0.00%
44.40%
2020
0
0
0
0.00%
42.45%
2019
0
0
0
0.00%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
11
15
26
57.69%
41.49%
2023
8
11
19
57.89%
38.64%
2022
0
0
0
0.00%
39.39%
2021
0
0
0
0.00%
40.41%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
218,492
207,473
425,965
48.71%
39.63%
2023
222,432
205,684
428,116
48.04%
36.96%
2022
143,681
137,654
281,335
48.93%
37.07%
2021
184,678
175,678
360,356
48.75%
39.17%
2020
154,207
149,753
303,960
49.27%
35.42%
2019
122,120
109,278
231,398
47.23%
35.34%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
113
403
516
78.10%
12.77%
2023
132
558
690
80.87%
16.34%
2022
132
403
535
75.33%
11.13%
2021
145
473
618
76.54%
18.93%
2020
138
483
621
77.78%
20.93%
2019
161
496
657
75.49%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
183,617
186,801
370,418
50.43%
45.00%
2023
173,972
171,377
345,349
49.62%
44.64%
2022
188,121
214,616
402,737
53.29%
46.15%
2021
185,000
206,874
391,874
52.79%
46.87%
2020
181,739
192,286
374,025
51.41%
43.90%
2019
257,145
252,146
509,291
49.51%
42.09%