Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
22,994
3,423
26,417
12.96%
22.82%
2022
21,609
3,189
24,798
12.86%
23.10%
2021
19,956
2,996
22,952
13.05%
22.81%
2020
17,414
2,483
19,897
12.48%
21.51%
2019
21,357
3,291
24,648
13.35%
22.66%
2018
40,763
3,602
44,365
8.12%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
530
161
691
23.30%
47.27%
2022
558
161
719
22.39%
45.41%
2021
575
153
728
21.02%
44.40%
2020
512
112
624
17.95%
42.42%
2019
651
131
782
16.75%
44.33%
2018
1,252
110
1,362
8.08%
44.16%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
679
210
889
23.62%
38.64%
2022
622
203
825
24.61%
39.39%
2021
576
201
777
25.87%
40.41%
2020
623
215
838
25.66%
48.09%
2019
671
206
877
23.49%
43.30%
2018
1,408
221
1,629
13.57%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
4,657
935
5,592
16.72%
36.96%
2022
3,614
880
4,494
19.58%
37.08%
2021
3,365
923
4,288
21.53%
39.17%
2020
3,691
965
4,656
20.73%
35.42%
2019
3,922
933
4,855
19.22%
35.34%
2018
8,072
997
9,069
10.99%
34.35%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
0
0
0.00%
74.81%
2022
0
0
0
0.00%
73.22%
2021
0
0
0
0.00%
79.01%
2020
0
0
0
0.00%
80.13%
2019
0
0
0
0.00%
77.47%
2018
0
0
0
0.00%
77.10%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
2
2
4
50.00%
16.34%
2022
5
2
7
28.57%
11.13%
2021
5
3
8
37.50%
18.93%
2020
5
3
8
37.50%
20.93%
2019
7
4
11
36.36%
16.90%
2018
14
3
17
17.65%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
4,187
1,299
5,486
23.68%
44.64%
2022
3,972
1,225
5,197
23.57%
46.15%
2021
4,035
1,089
5,124
21.25%
46.87%
2020
3,829
811
4,640
17.48%
43.90%
2019
5,464
1,081
6,545
16.52%
42.09%
2018
10,871
939
11,810
7.95%
39.60%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
0
0
0
0.00%
62.55%
2022
0
0
0
0.00%
56.52%
2021
0
0
0
0.00%
62.74%
2020
1
0
1
0.00%
61.51%
2019
0
0
0
0.00%
70.02%
2018
0
0
0
0.00%
70.45%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
324
61
385
15.84%
35.70%
2022
359
63
422
14.93%
37.14%
2021
350
58
408
14.22%
35.46%
2020
335
50
385
12.99%
33.86%
2019
435
62
497
12.47%
34.01%
2018
839
76
915
8.31%
32.34%