Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
24,575
3,645
28,220
12.92%
22.80%
2023
22,994
3,423
26,417
12.96%
22.83%
2022
21,609
3,189
24,798
12.86%
23.10%
2021
19,956
2,996
22,952
13.05%
22.81%
2020
17,414
2,483
19,897
12.48%
21.51%
2019
21,357
3,291
24,648
13.35%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
550
176
726
24.24%
47.78%
2023
530
161
691
23.30%
47.29%
2022
558
161
719
22.39%
45.44%
2021
575
153
728
21.02%
44.40%
2020
512
112
624
17.95%
42.45%
2019
651
131
782
16.75%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
631
232
863
26.88%
41.49%
2023
679
210
889
23.62%
38.64%
2022
622
203
825
24.61%
39.39%
2021
576
201
777
25.87%
40.41%
2020
623
215
838
25.66%
48.09%
2019
671
206
877
23.49%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
4,206
1,050
5,256
19.98%
39.63%
2023
4,657
935
5,592
16.72%
36.96%
2022
3,614
880
4,494
19.58%
37.07%
2021
3,365
923
4,288
21.53%
39.17%
2020
3,691
965
4,656
20.73%
35.42%
2019
3,922
933
4,855
19.22%
35.34%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
81.20%
2023
0
0
0
0.00%
74.87%
2022
0
0
0
0.00%
72.69%
2021
0
0
0
0.00%
79.01%
2020
0
0
0
0.00%
80.13%
2019
0
0
0
0.00%
77.47%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2
2
4
50.00%
12.77%
2023
2
2
4
50.00%
16.34%
2022
5
2
7
28.57%
11.13%
2021
5
3
8
37.50%
18.93%
2020
5
3
8
37.50%
20.93%
2019
7
4
11
36.36%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
4,603
1,539
6,142
25.06%
45.00%
2023
4,187
1,299
5,486
23.68%
44.64%
2022
3,972
1,225
5,197
23.57%
46.15%
2021
4,035
1,089
5,124
21.25%
46.87%
2020
3,829
811
4,640
17.48%
43.90%
2019
5,464
1,081
6,545
16.52%
42.09%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
0
0
0
0.00%
64.02%
2023
0
0
0
0.00%
62.55%
2022
0
0
0
0.00%
56.52%
2021
0
0
0
0.00%
62.74%
2020
1
0
1
0.00%
61.51%
2019
0
0
0
0.00%
70.02%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
301
53
354
14.97%
35.29%
2023
324
61
385
15.84%
35.67%
2022
359
63
422
14.93%
37.14%
2021
350
58
408
14.22%
35.46%
2020
335
50
385
12.99%
33.86%
2019
435
62
497
12.47%
34.01%