Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
20,694
2,877
23,571
12.21%
22.80%
2023
20,366
2,642
23,008
11.48%
22.83%
2022
20,177
2,502
22,679
11.03%
23.10%
2021
18,780
2,676
21,456
12.47%
22.81%
2020
16,449
2,008
18,457
10.88%
21.51%
2019
19,805
2,532
22,337
11.34%
22.66%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
259
74
333
22.22%
47.78%
2023
304
61
365
16.71%
47.29%
2022
272
69
341
20.23%
45.44%
2021
294
68
362
18.78%
44.40%
2020
313
49
362
13.54%
42.45%
2019
372
46
418
11.00%
44.33%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
227
51
278
18.35%
41.49%
2023
296
77
373
20.64%
38.64%
2022
330
93
423
21.99%
39.39%
2021
382
112
494
22.67%
40.41%
2020
408
120
528
22.73%
48.09%
2019
460
113
573
19.72%
43.30%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
1,140
226
1,366
16.54%
39.63%
2023
1,368
218
1,586
13.75%
36.96%
2022
1,140
225
1,365
16.48%
37.07%
2021
1,149
256
1,405
18.22%
39.17%
2020
1,381
295
1,676
17.60%
35.42%
2019
1,720
358
2,078
17.23%
35.34%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2020
0
1
1
100.00%
80.13%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
2
5
7
71.43%
12.77%
2023
1
1
2
50.00%
16.34%
2022
4
4
8
50.00%
11.13%
2021
4
0
4
0.00%
18.93%
2020
6
4
10
40.00%
20.93%
2019
11
1
12
8.33%
16.90%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
3,728
1,298
5,026
25.83%
45.00%
2023
3,665
925
4,590
20.15%
44.64%
2022
3,694
812
4,506
18.02%
46.15%
2021
3,946
829
4,775
17.36%
46.87%
2020
3,795
542
4,337
12.50%
43.90%
2019
5,059
744
5,803
12.82%
42.09%
Product Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2021
1
0
1
0.00%
62.74%
2020
2
0
2
0.00%
61.51%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2024
414
100
514
19.46%
35.29%
2023
430
111
541
20.52%
35.67%
2022
388
90
478
18.83%
37.14%
2021
366
94
460
20.43%
35.46%
2020
322
66
388
17.01%
33.86%
2019
372
61
433
14.09%
34.01%