Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
19,278
5,770
25,048
23.04%
22.82%
2022
9,312
4,412
13,724
32.15%
23.10%
2021
1,316
348
1,664
20.91%
22.81%
2020
615
284
899
31.59%
21.51%
2019
1,001
419
1,420
29.51%
22.66%
2018
1,142
534
1,676
31.86%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
5,608
1,643
7,251
22.66%
47.27%
2022
2,711
642
3,353
19.15%
45.41%
2021
152
89
241
36.93%
44.40%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
7,418
4,618
12,036
38.37%
38.64%
2022
3,252
2,583
5,835
44.27%
39.39%
2021
840
1,002
1,842
54.40%
40.41%
2020
1,075
1,545
2,620
58.97%
48.09%
2019
743
590
1,333
44.26%
43.30%
2018
409
348
757
45.97%
41.13%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
58
0
58
0.00%
36.96%
2022
4
0
4
0.00%
37.08%
Other Liability: Claims Made
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
2
666
668
99.70%
74.81%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
3,140
1,545
4,685
32.98%
16.34%
2022
1,498
1,024
2,522
40.60%
11.13%
2021
629
488
1,117
43.69%
18.93%
2020
462
435
897
48.49%
20.93%
2019
319
261
580
45.00%
16.90%
2018
185
180
365
49.32%
11.94%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1,704
0
1,704
0.00%
44.64%
2022
561
429
990
43.33%
46.15%
2021
271
177
448
39.51%
46.87%
2020
198
192
390
49.23%
43.90%
2019
269
165
434
38.02%
42.09%
2018
198
132
330
40.00%
39.60%
Workers' Compensation
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
723
4,852
5,575
87.03%
35.70%
2022
564
2,867
3,431
83.56%
37.14%
2021
202
117
319
36.68%
35.46%
2020
135
63
198
31.82%
33.86%
2019
32
27
59
45.76%
34.01%