Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
117,280
32,203
149,483
21.54%
22.82%
2022
120,676
35,359
156,035
22.66%
23.10%
2021
110,940
26,368
137,308
19.20%
22.81%
2020
98,447
23,959
122,406
19.57%
21.51%
2019
130,802
41,162
171,964
23.94%
22.66%
2018
125,746
39,561
165,307
23.93%
21.92%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
30,934
21,271
52,205
40.75%
44.64%
2022
31,301
22,962
54,263
42.32%
46.15%
2021
27,631
18,435
46,066
40.02%
46.87%
2020
27,973
16,288
44,261
36.80%
43.90%
2019
44,904
27,057
71,961
37.60%
42.09%
2018
45,210
22,816
68,026
33.54%
39.60%