Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										26,408
									
									
										0
									
									
										26,408
									
									
										0.00%
									
									
										23.31%
									
								
										2023
									
									
										29,426
									
									
										0
									
									
										29,426
									
									
										0.00%
									
									
										22.83%
									
								
										2022
									
									
										27,916
									
									
										0
									
									
										27,916
									
									
										0.00%
									
									
										23.10%
									
								
										2021
									
									
										29,272
									
									
										0
									
									
										29,272
									
									
										0.00%
									
									
										22.81%
									
								
										2020
									
									
										25,664
									
									
										0
									
									
										25,664
									
									
										0.00%
									
									
										21.51%
									
								
										2019
									
									
										27,762
									
									
										0
									
									
										27,762
									
									
										0.00%
									
									
										22.66%
									
								
										Commercial Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										50
									
									
										0
									
									
										50
									
									
										0.00%
									
									
										47.45%
									
								
										2023
									
									
										50
									
									
										0
									
									
										50
									
									
										0.00%
									
									
										47.29%
									
								
										2022
									
									
										71
									
									
										0
									
									
										71
									
									
										0.00%
									
									
										45.44%
									
								
										2021
									
									
										66
									
									
										0
									
									
										66
									
									
										0.00%
									
									
										44.40%
									
								
										2020
									
									
										56
									
									
										0
									
									
										56
									
									
										0.00%
									
									
										42.45%
									
								
										2019
									
									
										54
									
									
										0
									
									
										54
									
									
										0.00%
									
									
										44.33%
									
								
										Commercial Multiple Peril
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										249
									
									
										44
									
									
										293
									
									
										15.02%
									
									
										41.74%
									
								
										2023
									
									
										329
									
									
										38
									
									
										367
									
									
										10.35%
									
									
										38.64%
									
								
										2022
									
									
										289
									
									
										61
									
									
										350
									
									
										17.43%
									
									
										39.39%
									
								
										2021
									
									
										349
									
									
										61
									
									
										410
									
									
										14.88%
									
									
										40.41%
									
								
										2020
									
									
										334
									
									
										0
									
									
										334
									
									
										0.00%
									
									
										48.09%
									
								
										2019
									
									
										274
									
									
										46
									
									
										320
									
									
										14.38%
									
									
										43.30%
									
								
										Homeowners & Farmowners
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										8,301
									
									
										2,087
									
									
										10,388
									
									
										20.09%
									
									
										39.58%
									
								
										2023
									
									
										10,882
									
									
										2,337
									
									
										13,219
									
									
										17.68%
									
									
										36.96%
									
								
										2022
									
									
										8,412
									
									
										2,269
									
									
										10,681
									
									
										21.24%
									
									
										37.07%
									
								
										2021
									
									
										9,883
									
									
										2,495
									
									
										12,378
									
									
										20.16%
									
									
										39.17%
									
								
										2020
									
									
										13,211
									
									
										2,960
									
									
										16,171
									
									
										18.30%
									
									
										35.42%
									
								
										2019
									
									
										9,272
									
									
										2,444
									
									
										11,716
									
									
										20.86%
									
									
										35.34%
									
								
										Other Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										89
									
									
										0
									
									
										89
									
									
										0.00%
									
									
										12.32%
									
								
										2023
									
									
										109
									
									
										0
									
									
										109
									
									
										0.00%
									
									
										16.34%
									
								
										2022
									
									
										174
									
									
										0
									
									
										174
									
									
										0.00%
									
									
										11.13%
									
								
										2021
									
									
										258
									
									
										0
									
									
										258
									
									
										0.00%
									
									
										18.93%
									
								
										2020
									
									
										138
									
									
										0
									
									
										138
									
									
										0.00%
									
									
										20.93%
									
								
										2019
									
									
										148
									
									
										0
									
									
										148
									
									
										0.00%
									
									
										16.90%
									
								
										Private Passenger Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										8,345
									
									
										0
									
									
										8,345
									
									
										0.00%
									
									
										45.22%
									
								
										2023
									
									
										8,705
									
									
										0
									
									
										8,705
									
									
										0.00%
									
									
										44.64%
									
								
										2022
									
									
										8,954
									
									
										0
									
									
										8,954
									
									
										0.00%
									
									
										46.15%
									
								
										2021
									
									
										8,829
									
									
										0
									
									
										8,829
									
									
										0.00%
									
									
										46.87%
									
								
										2020
									
									
										8,354
									
									
										0
									
									
										8,354
									
									
										0.00%
									
									
										43.90%
									
								
										2019
									
									
										10,220
									
									
										0
									
									
										10,220
									
									
										0.00%
									
									
										42.09%