Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
29,460
4,771
34,231
13.94%
22.82%
2022
32,069
5,223
37,292
14.01%
23.10%
2021
38,652
5,805
44,457
13.06%
22.81%
2020
36,253
5,125
41,378
12.39%
21.51%
2019
42,757
6,433
49,190
13.08%
22.66%
2018
56,396
8,145
64,541
12.62%
21.92%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
228
180
408
44.12%
47.27%
2022
240
177
417
42.45%
45.41%
2021
248
210
458
45.85%
44.40%
2020
243
159
402
39.55%
42.42%
2019
366
226
592
38.18%
44.33%
2018
348
236
584
40.41%
44.16%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
1
0
1
0.00%
16.34%
2022
1
0
1
0.00%
11.13%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
4,801
6,449
11,250
57.32%
44.64%
2022
5,212
7,520
12,732
59.06%
46.15%
2021
5,576
7,382
12,958
56.97%
46.87%
2020
5,931
6,333
12,264
51.64%
43.90%
2019
7,796
7,909
15,705
50.36%
42.09%
2018
11,712
11,405
23,117
49.34%
39.60%