Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
11,895
1,451
13,346
10.87%
23.88%
2024
0
0
0
0.00%
23.31%
2023
0
0
0
0.00%
22.83%
2022
5,993
12
6,005
0.20%
23.10%
2021
0
0
0
0.00%
22.81%
2020
6,805
24
6,829
0.35%
21.51%
Commercial Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
151
34
185
18.38%
49.08%
2024
0
0
0
0.00%
47.46%
2023
0
0
0
0.00%
47.29%
2022
120
1
121
0.83%
45.44%
2021
136
0
136
0.00%
44.40%
2020
119
1
120
0.83%
42.45%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
407
332
739
44.93%
42.44%
2024
0
0
0
0.00%
41.75%
2023
0
0
0
0.00%
38.64%
2022
286
3
289
1.04%
39.39%
2021
407
8
415
1.93%
40.41%
2020
356
14
370
3.78%
48.09%
Homeowners & Farmowners
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2,774
1,557
4,331
35.95%
38.98%
2024
0
0
0
0.00%
39.58%
2023
0
0
0
0.00%
36.96%
2022
1,960
41
2,001
2.05%
37.07%
2021
2,898
66
2,964
2.23%
39.17%
2020
3,049
115
3,164
3.63%
35.42%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
4
2
6
33.33%
13.25%
2024
0
0
0
0.00%
12.32%
2023
0
0
0
0.00%
16.34%
2022
1
0
1
0.00%
11.13%
2021
5
0
5
0.00%
18.93%
2020
1
0
1
0.00%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,489
392
1,881
20.84%
45.21%
2024
0
0
0
0.00%
45.23%
2023
0
0
0
0.00%
44.64%
2022
1,302
17
1,319
1.29%
46.15%
2021
1,230
19
1,249
1.52%
46.87%
2020
1,325
5
1,330
0.38%
43.90%