Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										663
									
									
										547
									
									
										1,210
									
									
										45.21%
									
									
										23.31%
									
								
										2023
									
									
										633
									
									
										751
									
									
										1,384
									
									
										54.26%
									
									
										22.83%
									
								
										2022
									
									
										553
									
									
										630
									
									
										1,183
									
									
										53.25%
									
									
										23.10%
									
								
										2021
									
									
										296
									
									
										353
									
									
										649
									
									
										54.39%
									
									
										22.81%
									
								
										2020
									
									
										271
									
									
										249
									
									
										520
									
									
										47.88%
									
									
										21.51%
									
								
										2019
									
									
										427
									
									
										431
									
									
										858
									
									
										50.23%
									
									
										22.66%
									
								
										Private Passenger Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										477
									
									
										973
									
									
										1,450
									
									
										67.10%
									
									
										45.22%
									
								
										2023
									
									
										434
									
									
										1,007
									
									
										1,441
									
									
										69.88%
									
									
										44.64%
									
								
										2022
									
									
										471
									
									
										1,049
									
									
										1,520
									
									
										69.01%
									
									
										46.15%
									
								
										2021
									
									
										305
									
									
										647
									
									
										952
									
									
										67.96%
									
									
										46.87%
									
								
										2020
									
									
										328
									
									
										435
									
									
										763
									
									
										57.01%
									
									
										43.90%
									
								
										2019
									
									
										612
									
									
										763
									
									
										1,375
									
									
										55.49%
									
									
										42.09%