Auto Physical Damage
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										2,094
									
									
										357
									
									
										2,451
									
									
										14.57%
									
									
										23.31%
									
								
										2023
									
									
										2,204
									
									
										372
									
									
										2,576
									
									
										14.44%
									
									
										22.83%
									
								
										2022
									
									
										2,048
									
									
										357
									
									
										2,405
									
									
										14.84%
									
									
										23.10%
									
								
										2021
									
									
										1,972
									
									
										310
									
									
										2,282
									
									
										13.58%
									
									
										22.81%
									
								
										2020
									
									
										1,794
									
									
										347
									
									
										2,141
									
									
										16.21%
									
									
										21.51%
									
								
										2019
									
									
										1,472
									
									
										927
									
									
										2,399
									
									
										38.64%
									
									
										22.66%
									
								
										Commercial Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										121
									
									
										46
									
									
										167
									
									
										27.54%
									
									
										47.45%
									
								
										2023
									
									
										123
									
									
										48
									
									
										171
									
									
										28.07%
									
									
										47.29%
									
								
										2022
									
									
										133
									
									
										49
									
									
										182
									
									
										26.92%
									
									
										45.44%
									
								
										2021
									
									
										123
									
									
										39
									
									
										162
									
									
										24.07%
									
									
										44.40%
									
								
										2020
									
									
										122
									
									
										37
									
									
										159
									
									
										23.27%
									
									
										42.45%
									
								
										2019
									
									
										74
									
									
										98
									
									
										172
									
									
										56.98%
									
									
										44.33%
									
								
										Commercial Multiple Peril
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										143
									
									
										93
									
									
										236
									
									
										39.41%
									
									
										41.74%
									
								
										2023
									
									
										166
									
									
										91
									
									
										257
									
									
										35.41%
									
									
										38.64%
									
								
										2022
									
									
										153
									
									
										93
									
									
										246
									
									
										37.80%
									
									
										39.39%
									
								
										2021
									
									
										151
									
									
										92
									
									
										243
									
									
										37.86%
									
									
										40.41%
									
								
										2020
									
									
										144
									
									
										148
									
									
										292
									
									
										50.68%
									
									
										48.09%
									
								
										2019
									
									
										40
									
									
										168
									
									
										208
									
									
										80.77%
									
									
										43.30%
									
								
										Homeowners & Farmowners
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										271
									
									
										108
									
									
										379
									
									
										28.50%
									
									
										39.58%
									
								
										2023
									
									
										416
									
									
										132
									
									
										548
									
									
										24.09%
									
									
										36.96%
									
								
										2022
									
									
										253
									
									
										107
									
									
										360
									
									
										29.72%
									
									
										37.07%
									
								
										2021
									
									
										301
									
									
										124
									
									
										425
									
									
										29.18%
									
									
										39.17%
									
								
										2020
									
									
										281
									
									
										129
									
									
										410
									
									
										31.46%
									
									
										35.42%
									
								
										2019
									
									
										173
									
									
										182
									
									
										355
									
									
										51.27%
									
									
										35.34%
									
								
										Other Liability: Claims Made
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										3
									
									
										3
									
									
										6
									
									
										50.00%
									
									
										81.44%
									
								
										2023
									
									
										2
									
									
										3
									
									
										5
									
									
										60.00%
									
									
										74.87%
									
								
										2022
									
									
										2
									
									
										2
									
									
										4
									
									
										50.00%
									
									
										72.69%
									
								
										2021
									
									
										2
									
									
										3
									
									
										5
									
									
										60.00%
									
									
										79.01%
									
								
										2020
									
									
										2
									
									
										2
									
									
										4
									
									
										50.00%
									
									
										80.13%
									
								
										2019
									
									
										1
									
									
										2
									
									
										3
									
									
										66.67%
									
									
										77.47%
									
								
										Other Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										0
									
									
										1
									
									
										1
									
									
										100.00%
									
									
										12.32%
									
								
										2023
									
									
										0
									
									
										1
									
									
										1
									
									
										100.00%
									
									
										16.34%
									
								
										2022
									
									
										0
									
									
										1
									
									
										1
									
									
										100.00%
									
									
										11.13%
									
								
										2021
									
									
										1
									
									
										1
									
									
										2
									
									
										50.00%
									
									
										18.93%
									
								
										2020
									
									
										1
									
									
										1
									
									
										2
									
									
										50.00%
									
									
										20.93%
									
								
										2019
									
									
										0
									
									
										3
									
									
										3
									
									
										100.00%
									
									
										16.90%
									
								
										Private Passenger Auto Liability
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										163
									
									
										62
									
									
										225
									
									
										27.56%
									
									
										45.22%
									
								
										2023
									
									
										146
									
									
										57
									
									
										203
									
									
										28.08%
									
									
										44.64%
									
								
										2022
									
									
										138
									
									
										47
									
									
										185
									
									
										25.41%
									
									
										46.15%
									
								
										2021
									
									
										141
									
									
										43
									
									
										184
									
									
										23.37%
									
									
										46.87%
									
								
										2020
									
									
										149
									
									
										36
									
									
										185
									
									
										19.46%
									
									
										43.90%
									
								
										2019
									
									
										141
									
									
										98
									
									
										239
									
									
										41.00%
									
									
										42.09%
									
								
										Product Liability: Occurrence
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										63.97%
									
								
										2023
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										62.55%
									
								
										2022
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										56.52%
									
								
										2021
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										62.74%
									
								
										2020
									
									
										0
									
									
										0
									
									
										0
									
									
										0.00%
									
									
										61.51%
									
								
										2019
									
									
										0
									
									
										1
									
									
										1
									
									
										100.00%
									
									
										70.02%
									
								
										Workers' Compensation
									
									Year
										Claims Received and Closed
										Claims Closed without Payment
										Total Claims Received and Closed
										Percentage of Claims Closed without Payment
										Percentage of Claims Closed without Payment
National Average
									National Average
										2024
									
									
										101
									
									
										49
									
									
										150
									
									
										32.67%
									
									
										35.33%
									
								
										2023
									
									
										123
									
									
										57
									
									
										180
									
									
										31.67%
									
									
										35.67%
									
								
										2022
									
									
										113
									
									
										49
									
									
										162
									
									
										30.25%
									
									
										37.14%
									
								
										2021
									
									
										106
									
									
										40
									
									
										146
									
									
										27.40%
									
									
										35.46%
									
								
										2020
									
									
										96
									
									
										31
									
									
										127
									
									
										24.41%
									
									
										33.86%
									
								
										2019
									
									
										112
									
									
										27
									
									
										139
									
									
										19.42%
									
									
										34.01%