Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
2,076
689
2,765
24.92%
23.88%
2024
3,882
1,027
4,909
20.92%
23.31%
2023
5,301
1,418
6,719
21.10%
22.83%
2022
4,510
1,518
6,028
25.18%
23.10%
2021
5,006
1,498
6,504
23.03%
22.81%
2020
4,563
1,099
5,662
19.41%
21.51%
Commercial Multiple Peril
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
51
31
82
37.80%
42.44%
2024
112
88
200
44.00%
41.75%
2023
187
129
316
40.82%
38.64%
2022
114
120
234
51.28%
39.39%
2021
365
201
566
35.51%
40.41%
2020
126
151
277
54.51%
48.09%
Other Liability: Occurrence
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
23
20
43
46.51%
13.25%
2024
37
33
70
47.14%
12.32%
2023
32
42
74
56.76%
16.34%
2022
28
38
66
57.58%
11.13%
2021
53
45
98
45.92%
18.93%
2020
42
39
81
48.15%
20.93%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2025
1,100
365
1,465
24.91%
45.21%
2024
1,586
498
2,084
23.90%
45.23%
2023
1,974
554
2,528
21.91%
44.64%
2022
2,051
713
2,764
25.80%
46.15%
2021
2,268
725
2,993
24.22%
46.87%
2020
2,065
553
2,618
21.12%
43.90%