Auto Physical Damage
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
31,163
26,703
57,866
46.15%
22.82%
2022
33,373
28,397
61,770
45.97%
23.10%
2021
18,837
14,841
33,678
44.07%
22.81%
2020
25,340
16,673
42,013
39.69%
21.51%
2019
28,393
17,101
45,494
37.59%
22.66%
2018
27,642
20,008
47,650
41.99%
21.92%
Private Passenger Auto Liability
Year
Claims Received and Closed
Claims Closed without Payment
Total Claims Received and Closed
Percentage of Claims Closed without Payment
Percentage of Claims Closed without Payment
National Average
National Average
2023
28,314
14,887
43,201
34.46%
44.64%
2022
27,184
13,151
40,335
32.60%
46.15%
2021
16,873
8,206
25,079
32.72%
46.87%
2020
25,005
14,158
39,163
36.15%
43.90%
2019
31,865
15,518
47,383
32.75%
42.09%
2018
34,141
19,352
53,493
36.18%
39.60%
